Reservations Agent

4 weeks ago

Watford, United Kingdom The Grove Full time

The team liaise with colleagues hotel wide, from meeting & events, accounts, spa and golf along with our activities team and Food and Beverage outlets to ensure a seamless and smooth customer journey for our guests, whether it’s a couples stay, a family break or a group getaway.

**The team cover the phones 7 days a week so you will need to be flexible to various shift as well as working weekends on a rota basis.**

**About Us**

The Grove is a spectacular 5* venue and resort, offering our customers a slice of tranquillity and calm, away from the stresses of every day life.

Across our 300-acre estate we offer fine dining, a range of outdoor activities (including our famed Golf course) and an indulgent award-winning spa and health club. Being family owned means that both our guests and our employees are treated as individuals and not one of the crowd.

**Why join us?**

Alongside the personable touches that come with working for a family run business, we also offer a range of benefits that are designed to enable you to feel valued and appreciated as an important member of our team:

- The chance to make use of the on-site award-winning facilities such as the spa, golf course and gym.
- A staff canteen with a free meal during your shift
- A subsidised shuttle bus from Watford town centre
- Generous discounts for you and your family/friends on stays with the hotel

Set in 300 acres of stunning Hertfordshire countryside, The Grove is the ultimate five-star retreat. Lovingly restored, the former home of the Earls of Clarendon is situated just 18 miles from London, and is home to an award-winning spa, championship golf course and mouth-watering restaurants.

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