Bar Supervisor

2 weeks ago

Southampton, United Kingdom Chilworth Manor Hotel Full time

Best Western Chilworth Manor hotel have an exciting opportunity for a Bar Supervisor/Team Leader to join our Bar’s team. If you are looking for a new and exciting role, in a fast-paced and lively environment with a strong desire to be a key contributor within a team then look no further

We are looking for someone who is passionate about hospitality and can work well within our existing Bar team to ensure the smooth running of the bars and provide our customers with the best experience possible.

You will demonstrate excellent attention to detail, organisational and communication skills and be passionate and knowledgeable about all our hotel facilities and outlets. Having the ability to anticipate guest needs and nurture the journey for the guest is a desirable skill.

Nestled within beautiful surroundings Chilworth Manor Hotel, are looking for someone who is passionate about their work and can work well within our existing team in providing our customers with an unforgettable experience from the moment they arrive to moment they leave. We know the last experience is the lasting experience.

**Main Responsibilities**:

- To have a thorough knowledge of all menus and beverages available.
- To process orders through the till / check system and serve as appropriate. To ensure that all charges are raised for food and beverage consumed, in accordance with company procedures
- To be fully aware of current liquor licensing laws and ensures that these are strictly adhered to
- To serve alcoholic and non-alcoholic beverages as requested, adhering to weights and measures and licensing laws
- To ensure opening and closing procedures as set down by the company are followed
- To participate in service wherever required
- To exercise effective stock rotation and maintain stock levels in accordance with hotel business, ensuring all products are displayed according to company procedures
- To direct and supervise activities of team members, thus ensuring the quality and standards of service are maintained at all times at the level laid down by the company
- To lead and motivate team members in order to obtain maximum commitment
- To assist with the provision and recording of continuous training for all staff in order that the team may further develop their skills and meet the standards of performance
- To ensure staff demonstrate a professional attitude and are meeting proper Company appearance and uniform standards

**Our expectations of you**:

- Smart personal presentation and polite and friendly manner
- Passionate about delivering the highest standards of customer care

We know our success is a combined effort across all our departments, our collaborative approach is what makes us stand out from the rest. We strive to provide the ultimate guest experience and are proud to have robust training and guest service coaching to ensure this seamlessly resonates within the Hotel. We are proud of our legacy to internally train and develop staff, embracing opportunities that will benefit ongoing L&D and the organisation’s success. We promote diversity and inclusion in the workplace and strive to provide the upmost experience at Chilworth-Manor for guests and employee alike.

we are in a remote location so driving licence and own transport would be advantageous.

**Salary**: £11.50 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Work Location: In person

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