Admin/warehouse Team Operative Ft&pt

2 days ago


Lancing Business Park, United Kingdom Devonshire Appointments Full time

**Job title** - Admin/Warehouse Team Operative

**Jon purpose** - To work within this team processing incoming mail and associated payments in accordance with client specific rules and contractual requirements.

**Responsibilities**:

- Enter data contained in documents received by Site on behalf of client customers into various electronic data entry programmes.
- Open, sort and batch payments and correspondence in accordance with client specific rules
- Process daily work in accordance with contractual service level agreements.
- Manage items of mail that cannot be processed due to technicalities in accordance with client specific rules.
- Scan correspondence batches using a desk top scanner and program.
- Scan payment batches using a desk top scanner and program.
- Ensure the quality and quantity of work is in line with Site objectives where applicable.
- Identify any process updates required to procedural reference material and provide feedback to Team Leader/Senior Operator.
- Provide open and honest feedback to Team Leader/Senior Operator with regard to daily team staffing and production issues.
- Support Team Leader/Senior Operator with the capturing of all required management information (MI).
- Carry out any reasonable duties as requested by Team Leader/Senior Operator including the daily recording of individual productivity.
- Provide friendly and efficient customer service.
- Adhere to all site policies and procedures at all times.

**Competencies**
- Flexible approach to operational training and a willingness to be cross-trained.
- Ability to work under pressure to specific time frames.
- Ability to work to a specified process.
- Ability to display own initiative within a team based environment.

**Skills**
- Excel, Word and basic IT knowledge
- Visual accuracy
- Numeracy
- Literacy

PT hours - Monday - Friday 3 hours per day - 9am -midday

FT hours - Monday - Friday 9am - 5pm

Salary meets National Living Wage for age ranges


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