Customs Clearance Administrator
2 days ago
**About the Role**:
The purpose of the Customs Clearance Administrator is to support the Customs Clearance Operators in completing Customs Clearances at the Lichfield or Dover sites. You will be responsible for gathering, checking, collating and preparing documentation and data in order to ensure that the Customs Clearances can be concluded on shipments in a timely manner.
You will be responsible for contacting customers, partners and suppliers as appropriate in order to ensure all the correct data is available as required and any missing data has been provided prior to processing.
You will be required to liaise with different customers both internally and externally as well as with government officials.
You will be required to follow strict processes and procedures to ensure that the information provided is complete, accurate and provided by the relevant individual.
**Key Tasks and Responsibilities will include**:
- Liaises with all customers, suppliers, government agencies, freight forwarders, importers, exporters et al as required to prepare primarily, but not exclusively, Road Freight customs clearances for Hellmann UK.
- Prepares and collates any relevant paperwork required for processing Customs Clearances
- Works closely with the Customs Clearance Operators to ensure that they are able to complete Customs Clearances without having to source additional information, data or paperwork.
- Contacts relevant customers, subcontractors, partners, government officials regarding any discrepancies or issues prior to clearances being processed.
- Process any paperwork required in order to complete customs clearances and provide any details and information necessary to the relevant parties as per defined processes.
- Ensure you follow defined processes in order to ensure customs clearance processes are not hindered by deviances or missed requirements
- Work closely with existing customers to maintain service levels.
- Arrange Import clearances in to Bond & removal from Bond for Road Freight, Sea Freight & Air Freight if required.
- Liaise with Hellmann operational team and sales team for day to day customs enquiries.
- Arrange ad-hoc Customs shipments for Hellmann Partners and complete the invoices to be sent to Partners.
- Interface between the operational teams and the Customs Clearance Operators, to ensure that both provide and are in turn provided with the relevant details, information and paperwork in a timely manner.
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£25,000.00 per year
**Benefits**:
- Life insurance
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Reference ID: Customs Clearance Admin Dover
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