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Property Services Supervisor

3 months ago

St Austell, United Kingdom Ocean Housing Full time

Ocean Housing are currently looking to recruit a full time Supervisor within their Property Services Energy Improvement function, who under the overall management and guidance of the Property Services Manager will have day to day responsibility for delivery and coordination of a high quality, efficient value for money customer focused service ensuring projects achieve the required quality and targets
- Upon appointment, the role is known as 'Property Services Supervisor'_

Key essential responsibilities include:

- Provide effective and efficient line management of operational staff who undertake servicing, repairs and renewals
- Ensure all works being undertaken meet the standards of Ocean Housing Property Services in relation to delivery timescale and quality
- Be the first point of contact where problems or issues arise and take responsibility to resolve them with operational staff
- Carry out inspections to determine work requirements and are raised and progressed in line with policies, procedures, specifications and time targets
- Coordinate sub-contractors and in-house trades to help deliver energy improvements to Ocean’s existing stock.
- Document energy retrofit works on site as required and report back to Energy Efficiency Lead
- Monitor quality of energy retrofit installations in line with current standards and complete relevant documents for Energy Efficiency Lead
- Produce EPC’s on existing properties as the business requires
- **_As a Supervisor you will be required to form part of the out of hour’s rota to provide supervisory support to those multi trade staff on call._**
- Qualification in a relevant building trade to NVQ level 2 or equivalent or demonstrable relevant knowledge and experience
- Educated to A Level or equivalent Level 3 qualification
- Experience of retrofitting buildings to improve energy performance
- Significant knowledge and experience of working in the building and/or property maintenance industry
- Demonstrable experience of effective supervision of staff and team building
- Knowledge and understanding across multiple trade disciplines
- Experience of effective sub-contractor management
- Experience in providing excellent customer service and developing relationships
- Experience of producing detailed work schedules
- Knowledge of CAR 2012 and CDM 2015 regulations
- Up to date knowledge of Health & Safety responsibilities in the workplace and lone working
- Experience of effective sub-contractor management
- Domestic Energy Assessor (Desirable)

You will exude a positive and welcoming persona and have good interpersonal and communication skills along with be able to work under pressure, meet deadlines and remain calm. You will ensure Team members value equality, diversity and inclusion and takes appropriate action when there is evidence of discrimination or inequality.

Your benefits at Ocean include:

- 27 days holiday (plus Bank Holidays)
- Occupational Sick Pay at 3 months Full Pay and 3 months at Half Pay
- Company Pension: 4% Employer Pension Contribution (includes Death in Service Benefit of 3x annual salary)
- Health Cash Plan (inc Dental and Optical cover)
- Health and Wellbeing initiative includes yearly Flu Jab
- Employee Assistance Programme
- Cycle to Work Scheme
- Family Friendly Policies
- Mileage paid at HMRC rate
- For more information regarding to specific responsibilities and knowledge and experience please refer to the Job Description and Person Specification. _

**_Closing date: Sunday 14th July 2024 at Midnight_**

Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice ‘Choice Based Lettings’ scheme.

At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in.