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Programme Support Administrator

4 months ago

Daventry, United Kingdom Skillnet Ltd Full time

Due to company expansion we are now looking for a Programme Support Coordinator at our new site in Daventry

The main purpose of this role will be customer service, reception, facilities and canteen activities which will include:

- Meeting and greeting learners into the training centre
- Training-Co-Ordinator
- Provide refreshments and lunch to learners each day
- Book accommodation for learners
- Support the Programme Support department when required with general administration.
- Complete daily attendance registers
- Ensuring that the building facilities are all in working order at all times

**Key competencies required for the role**
- Demonstrable experience as an office assistant or relevant
- Outstanding communication and interpersonal abilities
- Attention to detail is essential to achieve the level of thoroughness and accuracy required
- Excellent organisational and interpersonal skills
- Familiarity with office management policy and procedures
- Excellent knowledge of MS Office
- Experience of managing customer and client expectations
- Excellent timekeeping, administrative and organisational skills are essential

**Personal Qualities**
- Excellent relationship builder
- Highly process driven
- Proactive approach to problem identification and resolution
- Able to work with and through people / people focused
- Customer focused
- Able to balance conflicting priorities and respond to deadlines
- Able to work under pressure
- Attention to detail
- Resilient and tenacious
- Flexible
- Adaptable
- Professional image
- Team player
- Integrity
- Enthusiastic and willingness to learn
- Keen to develop own skills
- Excellent communicator, both written and verbal
- Able to work under own initiative
- Able to effectively plan and organise

**Essential**
- Excellent written and verbal communication skills
- Excellent IT skills
- Ability to maintain strict confidentiality in all aspects of employment
- Ability to operate sensitively and effectively with a wide range of learners, clients and internal colleagues

**Qualification**
- GCSE or equivalent
- Level 2 Mathematics and English (Grades 4 or above)
- Level 1 Food Hygiene Certificate (training can be arranged where required)

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person