Quality Assurance Technician
2 weeks ago
**Quality Assurance Technician - Motor Claims**
**Job Market - Insurance Claims**
**Quality Assurance Technician - About the role**
My client are looking to recruit an experienced Quality Assurance Technician to join their Motor Claims team. As a Quality Assurance Technician, you will be working with the QA Manager to ensure Audit Framework evolves, is compliant and drives performanceexcellence.
**Quality Assurance Technician - Key duties**
Complete QA audits across the department
Provide statistical reports, with analysis
Support Team Managers with audit related performance management
Work with QA and Training Manager to ensure training programme and training delivery drives performance excellence.
Design and deliver training modules to drive quality.
Support Team Managers to identify training needs through QA audits/feedback
Supports QA & Training Manager with inductions and new starter onboarding
**Quality Assurance Technician - Key requirements**
End to End Motor Claims Handling at Senior Level
Training and Coaching in individual and group situations
Strong Analytical and problem-solving skills
Good communication and interpersonal skills
Excellent attention to detail
Proficiency in all MS systems
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