Quality Assurance Technician

2 weeks ago


Essex, United Kingdom Massenhove Recruitment Full time

**Quality Assurance Technician - Motor Claims**

**Job Market - Insurance Claims**

**Quality Assurance Technician - About the role**

My client are looking to recruit an experienced Quality Assurance Technician to join their Motor Claims team. As a Quality Assurance Technician, you will be working with the QA Manager to ensure Audit Framework evolves, is compliant and drives performanceexcellence.

**Quality Assurance Technician - Key duties**

Complete QA audits across the department

Provide statistical reports, with analysis

Support Team Managers with audit related performance management

Work with QA and Training Manager to ensure training programme and training delivery drives performance excellence.

Design and deliver training modules to drive quality.

Support Team Managers to identify training needs through QA audits/feedback

Supports QA & Training Manager with inductions and new starter onboarding

**Quality Assurance Technician - Key requirements**

End to End Motor Claims Handling at Senior Level

Training and Coaching in individual and group situations

Strong Analytical and problem-solving skills

Good communication and interpersonal skills

Excellent attention to detail

Proficiency in all MS systems



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