Customer Service Advisor

3 weeks ago


Bournemouth, United Kingdom Jigsaw Specialist Recruitment Limited Full time

Other duties will include:

- Log all calls
- Check payment failures
- Updating customer information accurately
- Carry out checks on individuals using the provided software and for clients, ensuring all personal data is correct and the individual is eligible for the product
- Weekly reporting for clients pulling data from database

Skills/Experience:

- Experience within a customer services call centre
- Happy and able to work in a home working setting
- Excellent communication skills
- Complaint/Objection handling
- Understand ID&V & security measures
- A high proficiently in written English



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