Medical Secretary

2 weeks ago

Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

Are you looking for a rewarding job where you will be part of a team who strives for excellence, if so the opportunity has arisen for a Band 4 Medical Secretary within Adult Medicine. This is a challenging and demanding role, which will necessitate team working. It will require excellent organisational, communication and interpersonal skills. The successful applicant will have good written and verbal communication, organisational and interpersonal skills. Audio typing skills and a working knowledge of Microsoft Word is essential.

To provide a comprehensive secretarial service to the Consultant and his/her team.

To assist in the organisation of the Consultants workload.

To liaise with other departments and clients.

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.

**Our Excellence Values**:
Compassion

Respect

Integrity

Courageous

Accountable
1. To deal with telephone enquiries from key contacts including GP’s, liaise with internal and external sources to resolve any problems, queries or complaints, which may be from distressed patients/relatives and may include dealing with delicate situations, using own judgement
2. Deal with patients, relatives, medical representatives and other professionals that attend the office to resolve any problems, queries, complaints or requests for appointments
3. Ensure confidentiality at all times
4. Manage own workload and work independently within service need
5. Maintain diaries, assist in scheduling consultant workload, and liaise with other relevant parties concerning the planning and re-scheduling of work as necessary
6. Advise junior medical staff to attend clinical commitments as necessary
7. Allocate and organise junior medical staff administrative workload, ensuring timely response in the interest of patient care
8. Organise medical students, clinical attachments and work experience students attached to the Consultant, liaising with various departments to arrange the placements, arrange teaching sessions and attendance at clinical sessions as necessary.

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