Clinical Specialist

2 weeks ago


North West, United Kingdom Opsens Full time

One Team, One Vision, One Goal

Established in 2003, OpSens Medical, a subsidiary of OpSens (TSX:OPS), was founded on the belief that our innovative fiber optic technologies would help to improve cardiovascular disease diagnosis and treatment.

Today, our 2nd generation fiber optic OptoWire III has been used in over 150,000 patients worldwide and our clinical partners use our products to improve their success rates in challenging coronary and peripheral interventions. We see interventional cardiology in a whole new light. We pursue robust growth, through our own initiatives and key alliances with exemplary partners and commit ourselves to providing solutions to medical professional and patient needs.

**Our Team continues to grow. Our Vision is to be a world leader of optical measurement in the field of medical instrumentation. Our Mission is to contribute to health with unique expertise in innovative medical products.**

A Day in the Life

The role
- Be a key player on the high-growth US team responsible for delivering the most sophisticated fiber optic coronary physiology technology
- Be challenged daily and grow in a dynamic environment with sales, clinical, and leadership teams passionate about the organization and the technology. Your ideas will be embraced, and your voice will matter
- Thrive in a culture that rewards integrity, clinical savvy, and a collaborative, team approach focused on sharing best-practices and learning from wins/losses
- Be responsible for managing the sales geography to ensure the achievement of both revenue targets and an excellent clinical experience
- Work with territory managers to help develop a quarterly business plan that aligns with the OpSens marketing plan and can be executed to maintain and grow market share, as well as develop new business
- Builds solid customer relations by interfacing directly with customers including hospital physicians, Catheter Laboratory personnel, training/education, research, and business office staff
- Expand relationships with key opinion leaders and customers to uncover opportunities that enhance product-line performance
- Provide clinical and case support, present technical in-services to clinical buyers, as well as plan and execute successful product evaluations and procedural competency training
- Gather market intelligence on customer and competitive activity and communicate to sales, R&D, and marketing leadership teams
- Supports marketing-related trade shows and vendor/hospital fair
- Ensure the highest level of product knowledge is attained and maintained
- Partner with cross-functional teams and internal resources
- Coordinate daily support activities and customer activities at meetings/symposiums, as assigned
- Complete administrative reporting on a timely basis
- Fiscally manage territory by controlling expenses, product returns, and product inventory
- Requires experience and license as a Cardiovascular Radiologic Technologist (CRT), Cardiovascular Technologist (CVT), or Registered Nurse (RN) or CVIS, RCIS
- Requires 3+ years of direct experience in a hospital setting
- Bachelor’s degree a plus
- A customer-focused approach and an ability to deliver excellent customer service
- The ability to work autonomously but also within a team
- Effective time management skills, with the ability to handle multiple tasks, be well organized, and be able to set and reset priorities
- Ability to communicate effectively both orally and in writing and to establish and maintain cooperative working relationships with both customers and internal employee
- Strong accountability and commitment to drive results
- Ability to train and educate new and existing customers in product evaluation settings
- A willingness to learn, to be coached, and the ability to provide transparent feedback
- Ability to represent the Company at professional and business functions in a competent manner
- Frequent travel is required, including overnight stays

**We will offer you**

A competitive compensation package, including salary plus variable pay, company stock-options, monthly car allowance, benefits plan, 5 weeks of paid time off which includes paid company holidays and vacation time, and access to a 401K plan from day one

PHYSICAL JOB REQUIREMENTS:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. Still, they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to be independently mobile. The employee must also interact with a computer and



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