Onsite Supervisor

Job Introduction
We see our library roles as a vocation, supporting community well-being and providing a much-needed service to existing and new library customers.

If you are looking for a role that will make a real difference to the lives of those within local communities but also, and more importantly, to the lives of your colleagues, the role of Library Supervisor at Uttoxeter Library could be just the job for you

Based at Uttoxeter Library, which is open daily Monday to Saturday,you may be required to work at other libraries in the district, including Burton, Stafford and Stone on occasion.
- You will work 37 hours a week including some weekend working._

**Week One**

Monday 8:45 - 17:15

Tuesday 8:45 - 17:15

Thursday 8:45 - 17:15

Friday 8:45 - 17:15

Saturday 9:00 - 16:15

**Week Two**

Monday 8:45 - 17:15

Tuesday 8:45 - 17:15

Wednesday 8:45 - 17:15

Thursday 8:45 - 17:15

Friday 8:45 - 17:15

Main Responsibilities
You’ll be a leader and someone who embraces change, a problem solver and a team player. You will have the opportunity to make a real difference and demonstrate your people management skills and can do attitude.

You will lead a vibrant and welcoming team of Library Assistants, ensuring they provide a high standard of customer service.

You’ll also:

- Deliver training and support, including ICT to your team to enable them to develop to meet the demands of their role.
- Ensure a safe environment for staff and customers in line with corporate Health and Safety guidelines.
- Promote library stock, services and events through social media and outreach events to increase issues and visits.
- Monitor and evaluate performance through the collection and analysis of statistics.
- Manage attendance and performance.

Whether you have previous experience of supervising and managing a team or are looking to progress into a supervisory role, you’ll be:

- A positive leader with the ability to motivate the team to work to the best of their ability and maximise performance.
- Confident is using a range of ICT software including MS Office.
- An effective organiser, with the ability to deploy staff and resources within the library and the wider district.
- Empathetic, providing a customer focussed service, signposting where necessary to partner organisations.
- Ambitious, enthusiastic and proactive with great customer service skills.
- Confident and calm with integrity and the imagination to help the library service move forward.
- Creative - finding creative ways to promote and integrate the library into the community and satisfy its diverse needs.

You may be required to adjust your timetable at times to cover absences of team members, for example, and so would suit someone with the availability and flexibility to accommodate this.

Appropriate training will be provided, and the post will allow for personal and professional development.

About Staffordshire County Council
**We are no ordinary county council**:
**Our Values**:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

**Our benefits**:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

**Our recruitment process**:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.