HR Administrator

2 weeks ago

Motherwell, United Kingdom Policy Expert Full time

Excellent salary ( £22,000 - £24,000 )
- Lifestyle programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and free wellness, kids, and learning classes.
- Referral Scheme - earn up to £1000 for referring a friend to work here
- Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year
- Length of Service and monthly recognition awards
- Opportunities for career development and progression
- Access to professionally recognised qualifications with the Chartered Institute of Insurance.

**Why Policy Expert?**

Policy Expert launched in 2011 with a vision to change the insurance market and put people first. We’ve quickly grown from strength to strength to become one of the top 10-home insurers in the UK. We celebrate being the most successful entrant into the home insurance market for the past 20-years and enjoy the accolade of being a **best company to work for, voted by our colleagues here, we placed within the Top 100 Best Large Companies for 2023 Our car insurance center of excellence ranks 11th of the largest companies in Scotland and as the 5th best insurance company **our commitment to put our people first, combined with a supportive and collaborative working environment has led to our recent success in best companies to work for

**What is the secret behind our award winning customer service**

It’s quite simply our people. We empower our colleagues to be human and build relationships to ensure our customers have an individual conversation.

We have the same passion for our people as we do for our customers.

**Why?** Because a great business starts with great people, when the team align with company values, they feel more connected. Our Business Values have been designed for our people by our people.

**Our Business Values**:
**We're Innovative - **we seek out new ideas and ways that make a significant difference - to our people, our customers and our business. We're curious, creative and open minded.

**We're Dynamic - **We're proactive, ambitious and agile. We're non-bureaucratic but remain fully compliant with legislation and regulation.

**We're Collaborative - **We recognise and acknowledge everyone's strengths and we respect other's views. We collaborate freely and foster a phenomenal team spirit.

**We're Supportive - **We care about our people. We have a positive working environment where constructive challenge is encouraged. We support our customers with fairness and honesty to build lasting relationships.

Today, we insure over 1 million home and car insurance customers across the UK and are avid investors in people, as such we are proud of having a score of 4.8 out of 5 stars on Glassdoor (voted by our employees).

Don’t worry if you haven’t worked in insurance before as our structured induction programme and ongoing support will ensure you have the information and skills to kick start your new career, what we ask from you is the willingness and enthusiasm to learn and succeed.

**The role and what you’ll be doing**:
**Key Responsibilities**
- Owning the new joiner process for Motherwell and Milton Keynes including:

- Processing personal information and updating our (Natural HR) NHR system
- Obtaining the relevant documentation to onboard colleagues compliantly - Right to work, DBS, IDD credit checking and referencing for new joiners.
- Processing moves and promotions across both sites.
- Processing and supporting leavers of the business, ensuring all the relevant leaver information is correct and the leaver receives the relevant documentation.
- Own our baseline people experience metrics and date. Track and report to the management team on key data such as (but not limited to) Absence data - late records - holiday balances.
- Conduct regular NHR audits, including checking all document signatures are completed, we have correct emergency contact details for colleagues, all outstanding forms are completed and there are no outstanding workflows.
- Own the travel contributions benefit, including the travel contributions audit.
- Provide admin support to the People Experience Manager, aiding them with the performance management and appraisal cycle, keeping track of finished appraisals.
- Assist the People Experience Manager, so they can provide managers and colleagues with basic guidance on company policies and processes.

**You will support with**:

- Assisting the Talent Acquisition team and liaising with new starters.
- Providing administrative support to the People Experience Manager and Head of People Experience Operations.
- Assist with the creation and distribution of data and analytic reporting.
- Support all colleagues with the NHR site. Provide coaching on NHR's functionality where required. Using the NHR platform to capture accurate and meaningful data for business needs.
- Assisting with the creation of internal communications in coordi

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