Residential Administrator

Please see below the detail of the available
**Residential Administrator / Lettings Co-ordinator** position within our
**Residential** department.

**Description**:
**Employer**: Pearl and Coutts
**Location**:London N1
**Contract**:Permanent
**Salary range**: According to experience
**Hours of work**: Monday to Friday (08.30am to 05.30pm)
**Reporting to**: Head of Residential

**Summary**

The Structadene Group is a highly established, friendly and successful private London based property investment and development company, we own and manage a substantial commercial and residential portfolio - in excess of 1500 commercial properties (circa 5000 tenants) - with a focus in central London and selected regions throughout the UK.

The Residential Administrator role is an exciting office based and involves working within a small, and really friendly, residential team. As part of the team, you will be responsible for the administration and management of circa 600 tenancies.

**Main duties**

**Primary responsibilities include the following**:

- The accurate drafting of Assured Shorthold Tenancy Agreements
- Chasing Rent Arrears for Assured Shorthold, Assured and Regulated Tenancies
- Serving Section 8 /Section 21 Notices as required
- Issuing rent increases for Regulated Tenancies
- Issuing rent increases for Assured portfolio by way of Section 13
- Effectively collating tenant references for new lettings as required
- Protecting residential deposits and ensuring the return of tenancy deposits in a timely manner
- Issuing rent credits/debits where required
- Liaising with external agents on new lettings to ensure lettings are fully executed
- Diary managements for check-in and check outs
- Overseeing compliance of EPC’s for the residential portfolio
- Commissioning repair work by liaising with tenants and contractors

**Key competencies**:

- Demonstrates a high level of organisational skills
- A genuine team player, friendly and personable.
- Good communication skills, both written and verbal;
- Ability to maintain privacy and confidentialty with tenant information;
- Confident dealing with external contractors

**Essential**

**Desirable**

**Qualifications**
- Relevant administrative qualification and/or experience**Experience**
- At least
- **18 months** experience working in a business /administrative capacity
Worked in the property sector**Knowledge**
- Computer literate: Intermediate knowledge of Microsoft Office Suite. (Word, Excel, Outlook and PowerPoint)
Database knowledge i.e., Horizon**Skills**

Ability to organise, and prioritise, workload

Strong organisational skills

Confident communicator

Ability to maintain confidentiality

**Attitude**

Flexible and friendly team player

Positive approach and outlook

Honesty and trustworthy

Solution focused and able to work autonomously

Self-starter and self-motivated

This job description is not an exhaustive list of duties, qualifications, experience, knowledge, efforts skills and attitudes relating to the responsibilities or working conditions for this post.

**Contact Person**:

- HR Manager

**Contact Job Title**:

- HR Manager

**Contact Telephone**:

- 020 7843 3788