Gp Receptionist
7 months ago
**Responsibilities**
- Greet and check-in patients as they arrive at the Practice
- Schedule and confirm appointments for patients both in person and on the telephone
- Answer phone calls and respond to inquiries or direct to the appropriate member of staff
- Maintain records and update information as required
- Assist in administrative tasks such as filing, scanning and photocopying
- Ensure work area is clean and organised with supplies replenished when needed
- Comply with all health and safety and GDPR requirements
- Opening and closing of Practice building
**Skills and Qualifications**
Essential Skills
- Minimum 5 GCSEs grade C and above to include English
- Strong communication and interpersonal skills
- Ability to multitask and prioritise tasks in a fast-paced, high pressured environment
- Attention to detail and accuracy
- Ability to work with little supervision
- Proficient in use of IT packages such as Microsoft Office and Outlook
Desirable Skills
- Previous GP Practice experience preferred
- Applicants with experience in other Health and Care Sectors will also be considered
- Flexibility and willing to cover extra hours when required (see exact hours detailed below)
If you are a motivated individual with excellent interpersonal skills and a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Receptionist and contribute to creating a positive experience for our clients and visitors.
Hours required: 27 p/w
Mon 8.00am-4.30pm
Tues 8.30am-5.00pm
Wed 9.00am-6.00pm
Thurs 2.00pm-6.00pm
Fri - normally off however full flexibility required to cover shifts if required
**Job Type**: Part-time
**Salary**: £11.00 per hour
**Benefits**:
- Free flu jabs
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Belfast (required)
Ability to Relocate:
- Belfast: Relocate before starting work (required)
Work Location: In person
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