Gp Receptionist

3 months ago


Belfast, United Kingdom Cliftonville Medical Practice Full time

**Responsibilities**
- Greet and check-in patients as they arrive at the Practice
- Schedule and confirm appointments for patients both in person and on the telephone
- Answer phone calls and respond to inquiries or direct to the appropriate member of staff
- Maintain records and update information as required
- Assist in administrative tasks such as filing, scanning and photocopying
- Ensure work area is clean and organised with supplies replenished when needed
- Comply with all health and safety and GDPR requirements
- Opening and closing of Practice building

**Skills and Qualifications**

Essential Skills
- Minimum 5 GCSEs grade C and above to include English
- Strong communication and interpersonal skills
- Ability to multitask and prioritise tasks in a fast-paced, high pressured environment
- Attention to detail and accuracy
- Ability to work with little supervision
- Proficient in use of IT packages such as Microsoft Office and Outlook

Desirable Skills
- Previous GP Practice experience preferred
- Applicants with experience in other Health and Care Sectors will also be considered
- Flexibility and willing to cover extra hours when required (see exact hours detailed below)

If you are a motivated individual with excellent interpersonal skills and a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Receptionist and contribute to creating a positive experience for our clients and visitors.

Hours required: 27 p/w

Mon 8.00am-4.30pm

Tues 8.30am-5.00pm

Wed 9.00am-6.00pm

Thurs 2.00pm-6.00pm

Fri - normally off however full flexibility required to cover shifts if required

**Job Type**: Part-time

**Salary**: £11.00 per hour

**Benefits**:

- Free flu jabs
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Belfast (required)

Ability to Relocate:

- Belfast: Relocate before starting work (required)

Work Location: In person



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