Senior Change Leader

5 months ago

Swindon, United Kingdom Openwork Full time

**The opportunity**:
The key purpose of this Senior Change Leader position is to lead key strategic programmes across The Openwork Partnership, from identifying new opportunities through to design, launch and embedding changes. Working towards optimal ROI.

You'll lead and coach the teams to deliver high quality changes at pace and within budget. Working with suppliers & partners to deliver sustainable effective solutions.

**Your responsibilities will include**:

- Work with key stakeholders across The Openwork Partnership to develop the solutions needed within your programmes to meet strategic themes.
- Responsibility for managing withing the agreed budgets
- Work with suppliers and partners to deliver high performing solutions.
- Complete analysis and research to inform the solutions and delivery roadmap.
- Put the Customer needs at the centre of the change process by understanding the customer needs through analysis using the different sources available.
- Use data management to identify new opportunities to continuously improve solution and delivery approach.
- Support the Sponsors and Produce managers to create robust business cases to support new initiatives and changes supported with ROI.
- Lead delivery teams compromising of Change Leads/Product Owners/Testers/UX and Developer
- Responsible for the facilitation of the end-to-end epics/features and stories to implement the vision.
- Build and maintain strong supplier relationships.
- Manage the Programme roadmap, link to overall Change portfolio and manage key dependencies, risks & issues.
- Partner with Advisers, Technology, Marketing, SMEs and key stakeholders to achieve the right outcomes.
- Provide data led and customer centric Information enabling good decision making by key stakeholders through the change cycle of the programme.
- Deliver high value outcomes at pace ensuring changes are fully embedded.
- Track costs and benefits.

**What will you need to succeed?**:

- Relevant and demonstrable experience of working in a similar role for 3 + years
- Experience of leading and implementing cross functional change for People, Process and Technology
- Strong understanding of digital, automation and self-serve design and the ability leverage data to track, analyse and continuously improve the overall solution design to create a fantastic customer experience.
- Experienced in working within Agile methodology environments such as SAFe would be an advantage.
- Financial services sector knowledge would be an advantage.
- Lean Six Sigma and/or Agile accreditation would be an advantage.
- Excellent analytical and communication skills to enable customer needs to feed through to the online design.
- Demonstrable effective leadership, interpersonal, communication and influencing skills, with a passion in making a difference through great products and customer experience.
- Highly organised with the ability to prioritise effectively.
- Ability to create data led recommendations to enable a strong ROI.
- Strong planning skills, ability to create a high-level long-term plan whilst being able to create a detailed shorter-term roadmap.
- Results driven.
- Able to navigate easily within Customer, Business and Technology landscapes.
- Adviser and consumer needs.
- Business Vision and Strategy, creating line of sight to programme.
- Understand the external landscape.
- Experience managing 3rd party suppliers, creating alignment, value for money and timely delivery.
- Budget Management experience.

**Why us?**:
We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.

We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2021. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.

On top of offering a modern workplace with bags of development opportunities, we also offer a highly attractive benefits package to reward you for your hard work. This includes a competitive base salary, an industry-leading annual bonus, enhanced pension, critical illness cover, income protection and a range of other flexible benefits.

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