Head Hotel Receptionist

1 week ago


London, United Kingdom Fusion Recruitment Full time

Currently recruiting for the role of **Head Hotel Receptionist** with a minimum of 2 years previous experience.

Our client is currently seeking a head receptionist to join their team in**Galway.**

**Main Duties**:

- Oversee the effective operation of the Front Desk.
- Prompt handling of customer queries, ensuring guest satisfaction at all times.
- Hands-on approach to revenue generation, taking the initiative to achieve the best possible occupancy and revenue levels.
- Provide information to guests on city and surrounding attractions, current festivals, book tours and restaurants and other events.
- Assist reservations department if required.
- Minimum 2 years’ experience in Hotel Reception role.
- Experience dealing with reservations.
- Excellent communication skills.
- Good knowledge of surrounding area and attractions.
- Attention to detail and accuracy.
- Friendly and outgoing personality.
- Professional manner.


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