Sales Administrator

1 month ago


London, United Kingdom Cox London Full time

**Role**: Sales Administrator

**Location**: London

**Hours**: Monday to Friday, 40 hours per week

**At Cox London** we design and produce individual pieces and limited-edition designs commissioned by interior decorators, collectors and discerning private individuals worldwide. Our showroom is located in the sought-after London Belgravia design district of the Pimlico Road which attracts a discerning and vibrant clientele.

**The Role**

The position is based between our London Belgravia showroom in the heart of the sought-after Pimlico Road Design District and our buzzing North London Design Studio.

**Duties and Responsibilities**
- Check data accuracy in orders and invoices.
- Liaise with logistics department to ensure timely deliveries.
- Maintain and update sales and customer records.
- Develop monthly sales reports.
- Communicate important feedback from customers internally.
- Stay up-to-date with new products and features.
- Offer exemplary personal pre and after-sales experience.
- Support Sales Managers with other administrative tasks, if requested.
- Resolve customer queries in a timely, professional manner.
- Use of Outlook, Word, OneDrive and SharePoint.

**Skills (Essential)**
- Excellent literacy and numeracy skills.
- Exceptional listening skills.
- Excellent organizational and multitasking skills.
- Proven work experience as a Sales administrator or Sales support agent.
- A team player with high level of dedication.
- Ensure targets are met and report any deviations.
- Interpersonal and problem-solving skills.
- Attention to detail and methodical.
- Confidentiality.
- Technology (Microsoft and CRM Systems).

**Knowledge and Experience (Desirable)**
- Certification in Sales, Marketing or relevant.
- 2 years of administration experience in high-end sales environment.
- Experience in sales order processing.
- Brand awareness and understanding.
- Proactive and dedicated to achieving the best outcomes.
- Adaptable to meet the needs of the business.
- Experience in exports.
- Expertise in Time Management.

**Qualifications (Desirable)**

BA/MA in Administration/arts management/business studies/fine art/visual art/marketing and sales or modern languages/Curating and Collections

**Salary**: From £28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Health & wellbeing programme
- Referral programme
- Transport links

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- Please confirm your notice period
- Please confirm your salary expectations

Work authorisation:

- United Kingdom (required)

Work Location: In person


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