Booking Clerk

We are seeking a Booking Clerk to join the Temporary Staffing Team

The Temporary Staffing team forms an integral part in meeting the temporary staffing needs of the Trust. The aim is to provide a reliable, cost-efficient and customer-driven service to directorates by responding to requests in order to provide adequate staffing levels for the provision of healthcare to the local population.

You will be the first point of contact for the Temporary Staffing Team, responsible for ensuring that the customer receives a professional, efficient and proactive service. Due to the nature of the service provided, this role will consist of a variety of shifts including weekend and public holidays as necessary to sustain the needs of the service.
- To manage cancellations and bookings of temporary workers
- Onboarding new Bank Workers in line with processes including completing Uniform and ID badge requests
- Monitoring Statutory and Mandatory Training and DBS compliance, IT access and User accounts for Bank Workers
- To review and action agency compliance forms and the onboarding of new agency workers
- To support with pay bank worker and agency worker queries
- Creating and updating SOPs specific to the role
- Reporting including: DNA’s and Cancellations, unfillable duties, payment reports and agency invoices
- Agency invoice processing
- Processing bank worker leavers form

One of the largest community NHS trusts in the UK, KCHFT are rated ‘outstanding’ by the CQC. We’ve got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our valuesCompassionateAspirationalResponsiveExcellent

We’re committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.

Flexibility is another way we do this. In the NHS, we’re reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

Looking for professional development? We can support that too Ourcareer pathwayswill help you achieve your aspirations

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

Find out more about the community difference here.

Good luck We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity

Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.