Credit Controller

3 days ago


Gateshead, United Kingdom Virtuoso Full time

**VIRTUOSO DOORS** is an industry-leading business, providing one of the largest high-end composite door ranges available. With a capability and capacity that continue to grow, Virtuoso Doors’ success is born from both the excellence of its products and the outstanding calibre of its people. Part of a group that includes Customade Group Ltd, Polyframe Ltd, Fineline Aluminium Design Ltd and Stevenswood we are expanding and operate from our manufacturing facility based in Gateshead.

We are now looking to recruit a permanent Credit Controller to join our team

**Summary**:
To maintain and improve cash inflow

**Main Tasks and Duties / Responsibilities**:

- To collect cash to target through the dunning process
- Minimise the overdue and aged debt
- Minimise company exposure to bad debt
- Ensure the customer operates within the agreed terms and credit limits
- Work to strict daily and weekly deadlines in a very busy department
- Liaise with the customer over prompt resolution of queries and provide succinct feedback into the query resolution team
- Cash allocation to remittance advice/Automated solution
- Refer potential problem accounts to the TM
- Maintain customer data on NetSuite
- Work within the guidelines set out in the Credit Poly
- Liaise with other departments to ensure the smooth operation of the business and ensure customer satisfaction
- to keep up to date with new credit management procedures and techniques
- possess a good understanding of NetSuite, Word and Excel
- Excellent communication skills are essential

**Key Skills**:

- Able to demonstrate experience within Credit Control
- Experience of providing Credit Control to organisations with a turnover more than £1m
- Computer literate with knowledge of NetSuite (Desirable)
- Knowledge of Microsoft platform
- IT Literate
- A ‘can do’ proactive approach, with the ability to motivate others

**What we offer**:
**Salary**:£20,000 - £22,000pa

**Contract**: Permanent

**Hours**: Monday to Friday 8am - 4.30pm (Hybrid working on completion of probation)

**Location**: Gateshead

**Benefits offered**:

- Opportunities for overtime
- 22 days Holiday leave plus Bank Holidays
- Company Progression
- Free onsite parking
- Death in service
- Individual Health care
- Uniform provided
- Discounts on our own products
- EAP Programme
- Training and Succession Planning

**_
Manufacture a better future, visit customade.co.uk/careers_


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