Employment and Training Advice Worker

3 weeks ago

Suffolk, United Kingdom Suffolk Refugee Support Full time

**Context and Purpose of the job**

Suffolk Refugee Support aims to ensure that all asylum seekers and refugees in Suffolk are enabled to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services in order to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly out on location with refugees and asylum seekers housed in accommodation across Suffolk.

The Employment and Training Advice Workeris a highly rewarding role working to empower refugees (including resettled Afghans and Ukrainians) and asylum seekers and equip them with the skills needed to gain sustainable employment and/ortraining to help improve their quality of life.We are therefore seeking a motivated, innovative and organised individual.

**Main Deliverables**

To assess client needs and devise personal development plans to improve employability, including:

- identifying skills gaps & employment barriers
- coaching and mentoring
- monitoring progress against PDPs
- referring to other local services for additional support
- securing interview opportunities

To support clients to improve their education and training, including:

- researching, identifying, facilitating and/or delivering training classes
- maintaining records of progress (in partnership with other training providers)
- encouraging clients to attend ESOL and other training to ensure employability skills are attained
- liaising with education & training providers to access courses, or developing tailored packages
- investigating and supporting clients to overcome financial barriers to education, such as researching suitable scholarships and bursaries
- liaising with training tutors to prepare and enter students for examinations where appropriate

To support clients to improve their work experience, including:

- building relationships with employers to identify and fill volunteering opportunities, negotiate work placements or work trials and maximise opportunities for our clients to work for them
- organising employment workshops with times and venues (including crèches) at appropriate levels and ensuring good attendance at them by advertising and information dissemination

To facilitate clients into self-employment, including:

- liaising with training providers to secure training for those interested in self-employment
- registering clients for self-employment sessions and supporting them to attend
- networking with small businesses to share useful information with clients
- supporting self-employed clients with Self Assessments and Tax Returns

To understand and support clients to overcome barriers to employment and training, including:

- helping clients to overcome personal issues such as poor housing, low confidence and mental health
- providing support to clients in a broad range of areas, not just employment, to help them overcome barriers

Partnership & team working, to:

- develop links with providers and explore joint funding partnerships
- refer clients to providers and external agencies, and share good practice and experiences
- attend meetings and workshops with other employment/education support organisations in Suffolk to ensure our clients’ needs are provided for in the county
- attend internal and external meetings relevant to training and employment and to keep the team updated of any opportunities and/or changes as they occur
- support other SRS Advice Workers (non-employment specialists) to deliver some employment services to clients within our advice service as and when required
- source new volunteering and employment possibilities to further assist our clients groups

Keep clear and detailed client and progress records, including:

- monitoring and measuring the impact of the project, identifying possible risks and working to minimise or eliminate the risk
- recording all interactions with clients during advice sessions, training or placements, using our database and other monitoring tools
- achieving and recording successful outcomes in gaining skills and employment
- providing timely written reports for funders’ requirements

Observe and comply with Suffolk Refugee Support’s policies and procedures and observe and continually promote equality and inclusion and client care in compliance with organisational aims and objectives.

With the support of the Employment & Training Coordinator, the post holder will be expected to manage their own workload and prioritise between short and long term goals.

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months
Part-time hours: 28 per week

**Salary**: £20,940.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work authorisation:

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