Hotel Receptionist

We are looking for a Receptionist at Cwrt Bleddyn Hotel & Spa. The role itself is first point of contact for guests arriving to the hotel so ensuring they receive a warm welcome is the key. You will also be tasked with checking guests in and out, using our booking system effectively, up selling and answering any guest queries face to face or over the phone.

As a receptionist you will be confident in effectively communicating with guests and colleagues as the first point of contact. You will be engaging and warm, with a genuine passion for customer service ensuring our guests receive exceptional customer service. You will be organised, react promptly and efficiently as requested to meet the needs of the business.

**Casual hours, 8-16 per week**

**Shift patterns are a combination of 7am - 3pm & 3pm - 11pm**

**Monday - Sunday**

**What you’ll need.**
- Previous customer service or reception experience will be beneficial.
- Excellent communication skills both oral and written.
- Professionally presented.
- Driving license and own car is essential.

**Job Type**: Part-time

**Salary**: £10.62-£10.92 per hour

**Benefits**:

- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Work Location: In person

Reference ID: 002