Repairs Supervisor

2 weeks ago


London, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Interim Repairs Supervisor - Housing Reservices**
**Reference no: K&C 5222260**
**£25.30 per hour PAYE **The Supervisor’s role is to lead the team to deliver high standards of work quality and efficient use of materials in responsive repairs, planned and voids. The postholder will have a functional leadership role for specific trades and responsibility for the line management and performance management of front-line operatives. Holding appraisals, 1-1s and tool box talks.
**Key Responsibilities**:

- Sign of and inspect where required Gas, Electrical and Fire Risk Assessment works ensuring statutory compliance across these areas.
- To ensure daily work targets are achieved and assisting in the efficient and effective management of materials and resources to deliver the repairs service.
- Provide in depth construction and trade based information and support to trade operatives and any other relevant RBKC staff.
- Review progress and respond to issues that arise to prevent delays. This includes ensuring all materials and impressed stocks are in place and access equipment is available and fit for purpose.
- Liaise with other supervisors and Housing Response to monitor delivery and make any necessary adjustments between teams to ensure optimum utilisation of staff to meeting service requirements.
- Integrated working with the planning function to maximize efficient deployment of operatives and use of technology to support this.
- Carry out pre and post inspections as appropriate, ensuring work is clearly described and specified, materials, plant, tools and access equipment are available and multi-trade input is co-ordinated to provide a seamless end to end service.
- Ensure that the quality of work undertaken by the in house team and contractors meets the required technical standards and specifications, securing customer satisfaction. This includes undertaking inspections during and on the completion of works.
- Approve variations within agreed limits and escalate where required
- Arrange and chair ‘tool-box’ talks to keep Operatives update on work related issues as required.
- Carry out work in progress visits to site, monitoring and recording performance, Standards of work and Health & Safety compliance.
- To promote a positive H&S culture, taking a lead role on health and safety matters for the repairs section, and ensure that all managers and staff are equipped to discharge health and safety responsibilities with appropriate arrangements in place for each team.
- Responsible for ensuring there are adequate arrangements for prompt completion of communal repairs identified on estate inspections.
- Attend meetings, presentations and exhibitions for residents. This will require working outside normal working hours and at evenings and at various locations throughout the borough.

**“Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**:
**Qualifications**:

- GCSE Maths and English or equivalent written and verbal communication skills.
- Working knowledge of relevant COSHH and HSE legislation.
- A valid licence to drive in the UK.
- Trade qualification NVQ 2 level or equivalent.

**Knowledge & Experience**:

- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Experience and ability to work in a customer facing role
- Knowledge of the construction industry and site operations.
- Working knowledge of statutory legislation in regards to health & safety and to understand the need for rigorous risk assessment and method statement procedure
- Knowledge of current developments in housing policy and customer service.
- Experience of working in social housing, local government or customer-service environment.
- Experience of working with tenants and leaseholders whose homes are undergoing major building works.

**Skills & Abilities**:

- Excellent communication and customer service skills.
- Ability to communicate effectively, both in writing and verbally.
- Ability to create and maintain constructive working relationship with people at all levels, both internally and externally.
- Presentation, Analytical and problem solving skills.
- Ability to create basic spreadsheets, and update more complex ones.
- Ability to do mail merges and issue communications to residents.
- ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay


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