Operations Supervisor

3 weeks ago


Northampton, United Kingdom University of Northampton Students' Union Full time

ONLY APPLICATIONS MADE THROUGH THE STUDENTS UNION WEBSITE LINK BELOW WILL BE CONSIDERED:
Are you a dynamic and commercially driven individual with a passion for supervising teams, driving business growth and achieving sales targets?

Can you balance the needs of achieving sales targets and delivering excellent customer service to our students and staff?

If so, we want to hear from you

Principal Duties and Responsibilities of post-holder

1. Line-manage a team of career and student staff in line with NSU policies and procedures and to be responsible for any student staff reporting to the team.

2. Recruit, train and supervise student staff for Art Shop and UniExpress.

3. Produce Rotas for Art Shop and UniExpress using BrighHR.

4. Stock ordering for UniExpress and Art Shop using approved suppliers listed in the operations manuals.

5. Ensuring daily completion of Food Hygiene tasks as per Standards Agency Manual.

6. Ensuring that security issues are reported to Campus Security.

7. Report Facilities issues to 1st Degree Facilities.

8. Opening new supplier accounts for Art Shop, UniExpress and Engine Shed.

9. Checking and updating Operational Manuals in line with procedural and policy changes.

10. Be responsible for the ongoing operational management of the EPOS system in our retail venues, ensuring products are accurately priced to meet expected margins.

11. Check and dispute invoices against PO and submit to Finance for processing in a timely manner.

12. Oversee NUS Plus Retail compliance adherence.

13. Supporting other commercial operations as the business dictates.

14. Manage opening and closing procedures.

15. Management cash handling in line with approved procedures.

16. Support with updates of Commercial Policies and Procedures.

17. Count floats and report discrepancies to finance as soon as these come to light.

18. General commercial admin.

**Salary**: £25,138.00-£29,605.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Employee discount
- On-site parking

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Application deadline: 16/02/2024


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