Clearance Broker

**Position Summary**:
We have an exciting opportunity for you to join our Post Clearance Brokerage team as a Clearance Disputes Broker.

Salary starting at £27,000 depending on experience.

**What you will be doing**:

- Reviewing shipments data to understand the exact customer and regulatory requirements and checking the accuracy and completeness of documentation supplied
- Using in-house systems to create accurate and legally compliant post clearance declarations
- Contacting customers or government agencies to clarify information when needed
- Resolving routine customer and customs disputes
- Building effective relationships with our customers and helping them to choose the best suited clearance services
- Working within tight time frames in a busy office environment
- Hybrid working options available

**What do you bring with you**:

- Good team working skills with experience of contributing to team performance in a busy working environment
- Experience or working knowledge of key clearance related principles, Import processes and regulatory requirements, CDS entries/E-Customs and commercial flights processing is desired
- Customer focused with excellent communication skills
- Attention to detail and the ability to make sound numerical decisions within tight time deadlines
- Good analytical and problem-solving skills
- Good Microsoft Office and PC skills

**What do we offer**:

- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
- FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.

**Additional Information**
**Posting Date**: 29-Apr-2024

**Closing Date**: 12-May-2024

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.