Certification Advisor

**Job Purpose**:
In this role as Certification Advisor reporting to the Sales Director, you’ll be responsible for delivering the new Orion Registrar Inc certification sales targets and cross-selling other Orion products/services. With a competitive salary range of $50,000 to $55,000 annually, along with monthly commission incentives, you’ll enjoy the benefits of a hybrid working model post-probation, allowing for a minimum of three days in the office. Additionally, you’ll have access to a comprehensive benefits package, including a 401k plan with a 3% employer contribution, various health and dental insurance options, VSP vision plan, employer-paid life insurance, short and long-term disability coverage, accident and critical illness insurance, an Employee Assistance Program (EAP), and travel protection.

**Accountabilities**:
**Delivering**:

- Dealing with new enquires, providing clear, relevant and accurate information
- Following-up of both new and existing client quotations
- Identifying opportunities to cross-sell other products within the company portfolio
- Carrying out regular follow-ups with existing client accounts to maintain relationships
- Leveraging opportunities with existing clients through ongoing relationship management
- Coordinating sales effort with team members and otherdepartments
- Achieving agreed upon sales targets and outcomes within defined timescales.

**Supporting**:

- Liaising with Client Services and audit delivery teams in order to deal with general client enquiries
- Contributing to improvements in the client experience and identifying opportunities to improve conversion rates across the team - working with the Sales & Marketing Director to deliver upon these.

**Administrative**:

- Ensuring client records are maintained, using agreed system and procedures, including ‘Activities’

**Success criteria**:

- Achieving the monthly, annual, and rolling quarterly targeted level of new certification sales and cross-sales of other Orion and Amtivo Group products/services.

**Context**:
The Certification Advisor is responsible for ensuring that the new Certification sales and cross-sales targets are met.

**Competencies**:
High-level behavioural indicators
- Highly motivated and target driven with a proven track record in sales
- Relationship management skills and openness to feedback
- An in-depth company product knowledge
- A positive, friendly and driven predisposition
- An ability to establish trust through building rapport
- Excellent persuasiveness skills
- Effective communication skills, both oral and written
- An ability to manage workload to ensure client experience and conversion rates are upheld
- An ability to work well within a team
- Excellent knowledge of MS Office.

This job description is not exhaustive and the role-holder may be required to do other duties in support of business needs as may change from time to time.

**How to Apply**: