Service Designer

3 weeks ago


Newcastle Upon Tyne, United Kingdom Transition Partners Full time

**Transition Partners** currently have an exciting**permanent**opportunity for a **Service Designer** to join our clients growing team.

If you are a service designer looking for your next opportunity that will allow you to champion user-centred design this could be the role for you
- Do you want to work for a growing digital consultancy who have quickly established themselves as a leading supplier of digital leaders, service design team and delivery expertise?
- Do you want a business who supports your personal development, and offers numerous training and up skill opportunities?
- Do you wish to expand your skill set and work with a variety of different technologies?

**This role will suit you if you are able to;**
- Look at a service and evaluate how well it is meeting user and business needs
- Work at program and project level, playing a key role within each
- Plan and run workshops with users and stakeholders to gain a shared understanding and first-hand insights
- Create service blueprints and prototypes
- Build effective working relationships with clients
- Define clear and actionable recommendations for achieving business and user goals
- Have a strong understanding of all UCD disciplines and champion for them equally
- Be experienced in working with multidisciplinary agile teams to design and deliver people-centred services
- Be passionate about user-centred design
- Be collaborative, working well with all specialisms in a multidisciplinary team
- Enjoy building trusting and open relationships with clients
- Be a natural leader, providing guidance to all kinds of people including teammates, consultants outside of UCD, stakeholders and client teams
- Influence and sell the value of service design to clients and their stakeholders


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