Harbour Assistant

**Job Title**:
Harbour Assistant

**Responsible To**:_**(day to day issues)**_

Harbour Master, Marine Operations Leader, Vessel Skipper.

**Accountable To**:_**(line manager) **_

Harbour Master

**Salary Grade: £ per hour. 37 hours PW**

**1. Key Purpose of Job**

1.1. Under the direction of the Harbour Master/ Marine Operations Leader As, carry out the delivery of harbour services to marine customers.

1.2. Assist with a broad range of harbour operations.

**2. Anticipated Outcomes of Post**

2.1. Under the direction of the Marine Operations Leader the Harbour Assistant will assist with a broad range of day-to-day harbour operations to ensure harbour operations are conducted in a safe, efficient and effective manner.

**3. List Key Duties and accountabilities of the post**

3.1. To assist with the day to day undertaking of Caernarfon Harbour Trust.

3.2. To undertake maintenance work on all equipment and Aids to Navigation as required or requested.

3.3. To undertake crew duties aboard the Seiont IV as required.

3.4. To undertake skippering duties of the harbour launches and to ensure vessels are maintained in a seaworthy condition.

3.5. Assisting the Harbour Master in enforcing Harbour legislation and By-Laws.

3.6. Inspect as requested all parts and equipment of the Harbour and to produce completed (pre-approved) reporting forms.

3.7. To provide an excellent customer service to all Harbour users.

3.8. Undertake litter picking as required.

3.9. To assist in the Harbour car park as and when required.

3.10. Be available to assist in Emergency situation when possible.

3.12. Assisting in all matters relating to maritime events as and when required which may include guidance on launching and recovery of craft, giving directions for visiting vessels and answering enquiries related to a range of harbour operations.

3.13. Problem solving maintenance and repair tasks of harbour infrastructure and equipment. Including minor maintenance and cleaning of boats and buildings.

3.14. Dealing with harbour customers problems regarding berthing, visiting boat owners and the general public enquiries related to the use of harbour facilities and services available.

3.15. To assist the Harbour Master, Dock Master or Marine Operations Leader in the berthing and unberthing of ships, including the taking of lines and providing water to ships as required

3.16. Controlling and managing vehicular traffic movements and parking arrangements on the Harbour Estate, as directed by the Harbour Master/ Marine Operations Leader.

3.17. To drive the harbour vehicle as required when on duty.

3.18. To operate the forklift.

**3.19. **Additional Duties**

3.20. Weekend working as required.

3.21. Attending the Harbour outside of normal working hours to assist during bad weather, berthing/unberthing ships and emergencies etc.

3.22. Assisting the Harbour Master in enforcing Harbour legislation and By-Laws.

3.23. Completing basic notes or paperwork as may be required for the recording of visiting vessels and incident/inspection reporting.

3.25. Assisting in all matters relating to maritime events as and when required which may include guidance on launching and recovery of craft, giving directions for visiting vessels and answering enquiries related to a range of harbour operations.

3.26. To act as Duty Dock Master as required.

**4. Give examples of the typical types of problems and decisions the post will be required to make**

4.1. Dealing with harbour customers problems regarding berthing, visiting boat owners and the general public enquiries related to the use of harbour facilities and services available.

4.2. Dealing with parking issues on site.

4.3. Problem solving maintenance and repair tasks of harbour infrastructure and equipment. Including minor maintenance and cleaning of boats and buildings.

4.4. Refurbishing Aids to Navigation.

**5. Budgetary / Financial Responsibilities of the post**

5.1. Collecting income from harbour charges, handling petty cash.

5.2. Taking credit/debit card payments.

**6. Supervision / Line Management Responsibilities of the post ( Please show / provide organisation structure as an appendices, showing official reporting lines**

6.1. None

**7. Working Environment & Conditions of the post**

7.1. Harbour environment, predominantly outdoor with limited office hours as required

7.2. Driving Trust vehicles and harbour workboats within Harbour Limits and surrounding area as required

**8. Physical Demands of the post**

8.1. Normal physical effort including lifting fuel cans, climbing ladders, pulling lines, pushing boats off berths, moving chains.

**9. Specific Resources used by the post**

9.1. Driving harbour vehicles and boats

9.2. Operating Dock Cill

9.3. VHF Radio.

**10. Key Contacts and Relationships**

**10.1. External**

Harbour users and general public.

**10.2. Internal**

Harbour Employees/ Trustees.

**11. Other Duties**

To undertake additional duties as required, commensur