Spectator Services Officer

2 months ago


Glasgow, United Kingdom Lorien Full time

**Spectator Services Officer - 3 month contract - Glasgow - £150/day**

Our client are currently recruiting for a Spectator Services Officer on a 3 month contract, to be based onsite in Glasgow. This is to support the 2023 UCI Cycling Championships.

You will:

- Support the Spectator Services & Look Manager in defining the scope and requirements for the Spectator Services Functional Areas
- Work closely with a number of other Functional Areas including: Event Operations, Safety, Security & Medical and Volunteering to develop and deliver the venue specific Spectator Services plan
- Support the production and publication of venue specific spectator guides, maps, and wayfinding, coordinating the development and sharing of key information
- Support the development of venue specific accessibility plan and accompanying policies
- Develop and maintain key processes and event documentation that supports project planning and event delivery including; Daily Run Sheets
- Work closely with the Volunteer team in the scheduling of volunteers
- Responsible for coordinating, developing and delivering Spectator Services role and venue specific training material, with the support of Spectator Services Cluster Managers
- During event delivery, manage the day to day communication with Spectator Services volunteers supporting with FAQ's, shift change requests and providing general support.
- Any other relevant duties as directed by the Spectator Services & Look Manager
- Excellent administrative skills with proven experience
- Ability to manage and deliver high quality work across multiple work areas
- Experience of processing financial activity
- Ability to communicate across agencies, government and hierarchies at all levels.
- Excellent verbal and written communication skills
- Ability to use software packages such as Microsoft Word, Project, Outlook, Powerpoint and Excel.

If you are interested in this position please submit your CV and I will be in contact by telephone as required.



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