Restaurant Host/hostess

2 weeks ago

SouthendonSea, United Kingdom Roslin Beach Hotel Full time

**Restaurant Host/Hostess at The Roslin Beach Hotel, Southend-on-Sea**

**Excellent rate of pay plus substantial service charge**

**About the role**:

- This is an exciting and varied role in which you will be rotated around as a Host/Hostess in our restaurant at the Roslin Beach Hotel._
- _You'll be on hand to warmly welcome, sit and farewell guests_
- _Deal with any guest queries and any provide any extra information guests may require_
- _Regularly process reservations and payments_
- _Organising table plans and clearly communicating them to the team_
- _You will also assist with clearing tables, neatening furniture and any other duties as required_
- Most importantly you're there to see beyond the obvious and to ensure that all guests if near or far are personally attended and to create an exceptional first and last impression during their time with us._

**What we would like from you**:

- _A natural elegance and passion for providing a luxurious level of service that is personalised, confident and calm_
- _A background in a similar role, ideally gained within luxury 4 or 5 star hotel or other high end restaurant_
- _Your communication skills will be exceptional with the confidence to build strong working relationships and connect with guests visiting us_
- _Naturally, your grooming and personal presentation should be immaculate_
- _Flexibility to work, evenings and weekend shifts is essential_
- _Working knowledge of systems such as ResDiary, Open Table and Rezlynx is highly desirable_
- _Someone who is passionate about exceeding guest expectations_
- _To demonstrate a pro-active approach in carrying out day-to-day duties and problem-solving_
- _To provide efficient and outstanding standards of service to all customers at all times_

**What we can offer you**:

- _A competitive rate of pay_
- _Substantial service charge_
- _Training and development opportunities_
- _Staff meals on duty_
- _Access to pension scheme_
- _Staff discounts_
- _Inclusive, supportive, and safe working environment_
- _Up to 28 days holiday_

**Salary**: From £9.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Southend-on-Sea: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: One location

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