UX Researcher

4 weeks ago

London, United Kingdom Canvas Reply Full time

**BE PART OF A WORLD-CLASS DIGITAL EXPERIENCE AGENCY.**

**Role: UX/UI Researcher**

**Location**:Hybrid from our offices in London.

An opportunity to directly contribute to some of the world’s biggest brands, by bringing your expertise in UX/UI to help a growing team. Whether you're a Senior UX Designer on the lookout for the next challenge, or a Midweight that is looking to take on further responsibility.

**Background**

Canvas Reply is a 100+ person, and fast-growing, digital experience agency, development house, and consultancy with offices in London (HQ), Chester, Manchester and Poland.

We are part of the 15,000 strong Reply group, working with leading enterprise clients to design best-in-class digital experiences for an impressive roster of household-name clients. With services including UX Research, UI & Creative Design, Web Development, and Project Delivery, we combine insight, creativity, and technical expertise to deliver all-encompassing digital solutions.

We are a looking for a UX Researcher who can demonstrate understanding user needs and translating them into intuitive, user friendly designs. You would thrive in a hands-on role in a highly collaborative environment.
- Bachelor's degree with minimum 2:1 classification in a design, Business or IT related field.
- Proven experience as a UX/UI Researcher or similar role, with a strong portfolio.
- Proficiency in conducting various user research methods, such as interviews, surveys, usability testing, card sorting, and ethnographic studies.
- Solid understanding of UX/UI design principles and best practices, and the ability to translate research insights into actionable design recommendations.

**Responsibilities**
- Identify pain points and create elegant UX solutions to technical challenges to ensure enhanced user experience and seamless user journeys.
- Conduct qualitative and quantitative research methods to gain deep insights into user behaviour, needs, and motivations.
- Conduct usability testing sessions to evaluate the effectiveness and efficiency of user interfaces and gather feedback for iterative improvements.
- Create wireframes, mockups, and interactive prototypes to communicate design concepts and gather user feedback for rapid iteration.
- Analyse and synthesize research findings and data to identify patterns, trends, and actionable insights that will inform UX/UI design decisions.
- Manage and own client relationships, proactively highlighting risks, issues or dependencies.

**Our Benefits**
- Flexible working 8-10am to 4-6pm
- Hybrid/Remote working
- Commission on identified sales/opportunities
- iPhone + Laptop of choice (Windows or Mac)
- Training and knowledge-sharing sessions across a wide range of Reply specialisms
- Exciting and high-profile projects for some of the world’s most well-known brands
- Frequent social events and activities
- Annual company performance bonus

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