Business Systems Administrator

6 days ago


Bedford, United Kingdom ARC IT Recruitment Full time

**Business Systems Administrator**

**Bedford / Hybrid**

**Circa £30k + benefits**

**KEY ACCOUNTABILITIES**:
**Planning/Reporting**:

- Responds appropriately to urgent issues as they arise
- Deliver a personal performance that contributes towards the Operating Entity achieving its objectives
- Manages assigned projects and contributes to other projects as required
- Provides relevant management information to senior managers

**Technical**:

- As part of the team, investigate, analyse and prioritise incidents and service requests for business systems
- Investigation and resolution in a timely manner of any issues which arise
- Conduct routine and ad-hoc system housekeeping duties
- Ensure good communication with Business Systems Support Manager, IS Systems Manager and other colleagues as appropriate
- Provide support for Market systems
- Develop a good working knowledge of Broking systems
- Keep up-to-date with system enhancements and changes
- Must be able to work on own initiative and as part of a team
- To be involved with projects and other ad-hoc tasks when required
- Provide assistance with User Application Testing for software upgrades and patching

**PERSON SPECIFICATION**:
**Knowledge/Experience**
- Experience in a similar support or systems administration role essential

Desirable
- Knowledge of Global XB / Sector advantageous but not essential
- Salesforce knowledge would be beneficial
- Basic knowledge of insurance
- Understanding of legal and regulatory requirements within the world of insurance
- ITIL experience

**Skills/Behaviours**
- Good communicator with the ability to produce high level oral and written communication skills (and the ability to develop quality documentation
- Strong work ethic with the ability to set priorities and organise workloads with mínimal supervision

**Salary**: £30,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Bedford

Reference ID: RC8883



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