Private Client Associate

3 weeks ago

London, United Kingdom Seven Investment Management Full time

**About The Role**:
**Purpose**

***
Working closely with one or more Private Client Directors to provide support for new and existing

Discretionary, Wealth Management and Family Office clients.

**Responsibilities**
- Support the PCT Directors in ensuring the annual ongoing suitability targets are met by setting up meetings, taking meeting notes where required and completing the relevant post meeting documentation and Statement of Suitability (SOS) for final review
- Support the PCT Directors with initial suitability reports (transfer analysis) across GIAs’ and ISA’s for

new and existing clients
- Maintain and update client data across systems on a regular basis through fact finds and client meetings
- Manage own workloads and that of the PCM to ensure the best client experience is provided
- After appropriate training, the Associate will be required to take dealing instructions directly from clients and the Directors for ongoing placement
- After appropriate training, ongoing portfolio management of unitised clients for fees and withdrawals
- Help to input, manipulate and maintain prospect data on Xplan, monitor prospects, generate initial reports and open accounts
- Liaise closely with PCT Client Servicing Team and members of 7IM’s Operations team to ensure full

communication and understanding, minimising errors and maximising service levels
- Participate in any projects and relevant business initiatives when required
- Continually look at ways to enhance operational systems and procedures to maximise efficiencies eg

Xplan
- Continually suggesting realistic & appropriate improvements and solutions to problems with the Head of Operations (Edinburgh)
- Filing, in accordance with 7IM and FCA procedures
- Subscribing to 7IMs declared Mission and Tenets, & to Treating Customers Fairly (TCF) initiatives
- Ensure the 7IM VPVPs (Vision, Purpose, Values and Personalities) are followed throughout your working practices
- Other duties, as reasonably required by the line manager and 7IM

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- Reports into the Head of Operations, Edinburgh

**About You**:
**Skills**
- Accuracy, thoroughness & attention to detail in order to maintain the highest levels of service
- Client focused, with ability to ensure that necessary actions are taken to service clients whilst

maintaining positive relationships externally & internally
- Systems learning skills to be able to rapidly understand & use appropriate systems, including accurate inputting of detailed data across a number of different screens and software packages
- Written skills, in order to clearly, concisely and thoroughly present information to clients and PCMs
- Numeracy skills in order to understand, process & check a range of data
- Telephone answering, rapport and relationship building skills in order to rapidly establish a high level of

trust with clients and PCMs & colleagues across the company
- Ability to manage expectations & demonstrate a high level of ownership, competence, reliability &
responsiveness
- Planning & organisation skills to maximise operational efficiency & service, including appropriate prioritisation
- Flexibility & innovative mindset, in order to be able to handle & support changing, and sometimes conflicting, needs & demands, & to continually improve working practices
- Resilience in order to manage conflicting priorities & demands, ambiguity and demanding work loads
- Personal development focus, taking responsibility (with 7IM) for driving forward both personal &
professional development, in order to maximise effectiveness in this demanding role, and to grow

within the role, and beyond

**Knowledge**
- Understanding of the annual FCA ongoing suitability process and experience providing support with this
- Knowledge of Pershing Nexus and Xplan systems & procedures would be beneficial
- Minimum of 2 years’ experience in a Financial Services company

**Qualifications**
- An industry relevant examination such as CISI IAD / CISI IOC Qualification or working towards this is

desired

**Benefits**

Here at 7iM we offer a package of competitive benefits including, but not limited to:

- Competitive company matched pension contributions
- Excellent Vitality private health cover (individual, partner and family options)
- Life insurance options, income protection and death in service benefits
- Competitive family friendly benefits
- Hybrid, flexible working with core hours between 10am and 4pm
- 27 days annual leave plus bank holidays (increases with tenure)
- Subsidised gym membership
- Bike2work scheme

**About Us**:
**About 7IM**

The ‘7’ in 7IM refers to the seven original founders of the business. Back in 2002, they couldn’t find a firm they trusted to manage their families’ money properly - big banks seemed impersonal and greedy, while most boutiques lacked the necessary investment process and structure. They started the kind of

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