Oncology Navigator

To provide dedicated support for patients on the two week wait prostate cancer pathway in line with national Cancer Waiting Time standards.
- To Ensure the management of patient is efficient and effective, taking into account the individual needs of patients and the requirements of the service. To contribute to the achievement of the National Cancer Waiting Times targets.
- To play a pivotal role in supporting the Multi-disciplinary Team (MDT) in coordinating services to deliver the specified outcomes and targets of the Cancer Plan.
- To facilitate the patient pathway by co-ordinating and proactively tracking the timeliness of patient treatments within the National guidelines.
- Close and effective liaison with different departments and neighbouring Trusts is an essential aspect of this role. Excellent organisational communication skills together with high levels of accuracy are therefore a key requirement for this post.
- Provide the outpatient and theatre rota co-ordination, resolve data quality issues and monitor the RTT position thereby enabling the 18 week RTT target to be achieved by the Care Group.

All work must be undertaken ensuring strict compliance with all Trust policies and procedures. Line Management of Oncology administration team. Ensure appraisals and mandatory training for team are up to date and provide support when required and as directed by Management.

We are looking for an enthusiastic and committed Navigator to work within the Oncology service line cluster. The Navigator role will be to provide dedicated support for patients on the two weeks wait cancer pathway in line with national Cancer Waiting Time standards.

Available as a fixed term contract or secondment opportunity (with current line manager's agreement).

Coordinate care by providing a single point of access for patients referred on the two week wait (2ww) prostate cancer pathway

Track patients referred on the 2ww pathway to improve flow

Provide basic telephone advice prior to diagnostic appointments and refer on or sign-post to other sources of support

Coordinate the necessary assessments, appointments or investigations to fast track people into the most appropriate clinic

Demonstrate the ability to recognise and respond appropriately when faced with an unexpected issue

Escalate any delays within the diagnostic pathway

Document and monitor all aspects of care coordination and service delivery, supporting data collection for audit

Administrative Duties

Chasing / tracking results

Booking/amending appointments

Ordering patient information and updating as necessary

Audit / research

Record patient outcomes on Taunton & Somerset system

Personal Qualities

Demonstrate self-directed learning, actively seeking role development opportunities to enhance practice, knowledge and role progression

Identify personal education needs and skills development with the registered practitioner

Understand that there will be exposure to distressing/highly distressing situations and when to seek appropriate support/advice
- Demonstrate an awareness of the limits of own practice and knowledge and when to seek appropriate support/advice

COMMUNICATIONS & WORKING RELATIONSHIPS

Reporting and documenting all relevant actions and/or patients’ needs

Communicates changes, with other health care professionals, of patient condition/ needs as they occur

Provide delicate, sensitive and/or complex information concerning patients’ condition, which requires persuasion and reassurance skills. Some patients have special needs or learning disabilities

Engage, interact and teach carers’/families to be actively involved in patients’ care

**This post will have regular contact with**:
Service Line Manager, Support and Administration Managers

Cancer Nurse Specialists

Cancer Services Team

Consultants within specialist area