Team Member
7 months ago
**Team Member**
**Various shift patterns including late evenings, weekends and bank holidays**
**Due to the nature of the positions available you are required to be 18 or over**
We’re currently seeking self-motivated individuals to deliver an effective and friendly customer service in our vibrant, fast paced and energetic Beer Hall.
Your main responsibilities will be to greet all our customers with a warm welcome and to deliver an exceptional service by serving food and presenting beverages quickly and efficiently.
**Your responsibilities will include**:
- Take bookings
- Welcome and seat customers
- Ensuring that the bar and front of house is tidy and clean and ensure cleaning and hygiene standards are maintained.
- Speedy payments are taken by card.
- Adhering to company procedures and licensing laws.
- Contributing to team meetings and completing in-house training.
- Recommend dishes, assist with customer choices and also highlight promotions.
**About you**:
- Be friendly with a good work ethic.
- A strong team player.
- Calm, patient ,polite and respectful.
- Possess good customer service skills.
- Have excellent communication abilities.
**Benefits of working with us**:
- Family owned and independent local business.
- A great working environment where everyone can grow in their roles, plus lots of benefits.
- Rich heritage and an exciting time as we grow our fantastic brewery, beer hall and shop.
- Shower rooms available for changing before and after shift
- Team Break Room fully equipped with comfy seating, TV and vending machine, free hot drinks and fruit.
- Discounted food when working and a great family & friends discount when you visit us socially.
- Social activities.
- Free Parking at Everards Meadows when you’re working and when you’re visiting us.
- No zero hour contracts.
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