Membership and Customer Services Advisor
3 weeks ago
At Southern Co-op we work hard because we want to do well and the more successful we are the more we can give back to our members and communities - that’s the beauty of a co-operative.
Are you looking to build on your administrative experience and grow your career? We have an exciting opportunity to join our team as Membership & Customer Service Advisor. In this role you’ll be using your existing attention to detail and organisationalskills to own and resolve queries for our customers through to resolution.
Working as part of a small team, you'll provide a high-quality service to our members and customers in an efficient, professional manner.We’re looking for a proactive and positive individual who is able to show empathy and resilience to our internal andexternal stakeholders, through exceptional written and verbal communication.
**KEY RESPONSIBILITIES**:
- Manage membership administration tasks including joining new members, setting up additional colleague cardholders, updating personal details and updating contact preferences
- Provide administrative support, manage incoming enquiries, and handle calls to our switchboard
- Record queries and complaints, setting the appropriate service level agreement (SLA) and categorisation
**KEY EXPERIENCE, KNOWLEDGE AND SKILLS**:
- Able to complete varied administrative tasks ensuring attention to detail, accuracy and confidentiality
- Good communication skills and confident to build relationships with customers, members, and colleagues at all levels, in person and over the phone
- Professional, clear, and confident manner with the ability to empathise with customers and remain impartial
- Computer literate with sound working knowledge of Microsoft Word, Excel and Outlook, prior experience of working with databases or in-house system preferred
If you’re passionate about providing exceptional customer service and have a background in a fast-paced environment then we would love to hear from you. In return, we will offer a competitive salary and benefits package, as well as the opportunity to developyour skills and grow your career.
-
Customer Services Advisor
4 weeks ago
Portsmouth, United Kingdom Huntress Full time**A Multinational Energy Company based in Portsmouth office is seeking a Customer Service Advisor to join their team on a contract basis for 3 months. (Extension highly likely)** **Job Role & Key experience we are looking for**: - Telephone customer services experience - the Advisors will be working in the connections team who are the first point of...
-
Customer Service Advisor
4 weeks ago
Portsmouth, United Kingdom Hendy Group Full timeWe have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Ford Store in Portsmouth. You do not need automotive experience to be successful in this role - we will train that, but some...
-
Customer Service Advisor
21 hours ago
Portsmouth, United Kingdom Pendragon Plc Full timeCustomer Service Advisor Location: Vauxhall Portsmouth 16 hour contract- Weekend Position A basic salary of £10,400 and a bonus of £1,600, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. ...
-
Customer Service Advisor
7 days ago
Portsmouth, United Kingdom Huntress Full timeSalary between £32,000 - £33,700 This position is available on a shift pattern - you must be flexible with your working hours as shifts will be varied. Our client is looking to recruit a Customer Service Advisor to join their team. You will be responsible for looking after day to day customer service. Your responsibilities will include: - In this role...
-
Customer Service Advisor
14 hours ago
Portsmouth, Hampshire, United Kingdom Pendragon Plc Full timeCustomer Service Advisor Location: Vauxhall Portsmouth 16 hour contract- Weekend Position A basic salary of £10,400 and a bonus of £1,600, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. ...
-
Customer Service Advisor
7 days ago
Portsmouth, United Kingdom SSE Full time**About the Role** **Base Location**: Walton Park, Cosham **Salary**: £26,609 - £30,472 (pro rata) + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Fixed Term Contract 12 Months | **Part Time, 17 hours - Saturday & Sunday** | Office based The Customer Contact Centre is the first point of contact for any...
-
Customer Service Advisor
4 weeks ago
Portsmouth, United Kingdom SSE Full time**About the Role** **Base Location**: Walton Park, Cosham **Salary**: £26,609 - £30,472 + Shift Allowance + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time, 37 hours | Office based The Customer Contact Centre is the first point of contact for any customers who are experiencing a power...
-
Service Advisor
7 days ago
Portsmouth, United Kingdom Wild Recruitment Full timeDo you have exceptional customer service advisor skills within a car dealership or automotive industry? Do you work within a fast paced environment and feel ready for a new challenge? We are looking for a resilient and proactive Customer Service Advisor superstar to join a busy office in Portsmouth. You will have a background as a customer service advisor...
-
Service Advisor
7 days ago
Portsmouth, United Kingdom Wild Recruitment Full timeDo you have exceptional customer service advisor skills within a car dealership or automotive industry?Do you work within a fast paced environment and feel ready for a new challenge?We are looking for a resilient and proactive Customer Service Advisor superstar to join a busy office in Portsmouth.You will have a background as a customer service advisor or...
-
Service Advisor
7 days ago
Portsmouth, United Kingdom Wild Recruitment Full timeDo you have exceptional customer service advisor skills within a car dealership or automotive industry?Do you work within a fast paced environment and feel ready for a new challenge?We are looking for a resilient and proactive Customer Service Advisor superstar to join a busy office in Portsmouth.You will have a background as a customer service advisor or...
-
Customer Service Advisor
3 weeks ago
Portsmouth, Hampshire, United Kingdom Page Personnel Sales Full timeOur client's services will provide corporate or personal travel and will tailor a range of mobility solutions to your needs, saving you time and money on every journey and are based in Portsmouth. The key responsibilities for the Customer Service Advisor (Driver Support Advisor) are: Handling help desk queries via phone, email, or future web chat. ...
-
Customer Service Call Advisor
2 weeks ago
Portsmouth, United Kingdom SSE Full time**About the Role** **Base Location**: Walton Park, Cosham **Salary**: £26,609 - £30,472 + shift allowance + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Full Time (shift work) 37 hours | Office based | **Fixed term contract - 6 months** We are looking for a Customer Service Advisor to join our...
-
Customer Service Advisor
3 weeks ago
Portsmouth, Hampshire, United Kingdom Page Personnel Sales Full timeAbout Our Client Our client's services will provide corporate or personal travel and will tailor a range of mobility solutions to your needs, saving you time and money on every journey and are based in Portsmouth. Job Description The key responsibilities for the Customer Service Advisor (Driver Support Advisor) are: Interacting with multiple...
-
Customer Service
2 weeks ago
Portsmouth, United Kingdom Wild Recruitment Full timeDo you have exceptional customer service skills within a car dealership or automotive industry? Do you work within a fast paced environment and feel ready for a new challenge? We are looking for a resilient and proactive Customer Service superstar to join a busy office in Portsmouth. You will have a background as a customer service advisor or within a car...
-
Customer Service
2 weeks ago
Portsmouth, United Kingdom Wild Recruitment Full timeDo you have exceptional customer service skills within a car dealership or automotive industry?Do you work within a fast paced environment and feel ready for a new challenge?We are looking for a resilient and proactive Customer Service superstar to join a busy office in Portsmouth.You will have a background as a customer service advisor or within a car...
-
Customer Service
2 weeks ago
Portsmouth, United Kingdom Wild Recruitment Full timeDo you have exceptional customer service skills within a car dealership or automotive industry?Do you work within a fast paced environment and feel ready for a new challenge?We are looking for a resilient and proactive Customer Service superstar to join a busy office in Portsmouth.You will have a background as a customer service advisor or within a car...
-
Service Advisor
3 weeks ago
Portsmouth, United Kingdom Purely Recruitment Solutions Full timeService Advisor Permanent Full-Time Salary Dependent on Experience Portsmouth We are currently assisting our client, a well-established family-owned business, in recruiting a Service and Parts Advisor to join their friendly team in their Portsmouth depot. The client, who have just celebrated their 32nd year of trading, are highly invested in their...
-
Service Advisor
6 days ago
Portsmouth, Hampshire, United Kingdom Wild Recruitment Full timeDo you have exceptional customer service advisor skills within a car dealership or automotive industry? Do you work within a fast paced environment and feel ready for a new challenge? We are looking for a resilient and proactive Customer Service Advisor superstar to join a busy office in Portsmouth. You will have a background as a customer service...
-
Service Advisor
2 weeks ago
Portsmouth, United Kingdom Purely Recruitment Solutions Full timeService AdvisorPermanentFull-TimeSalary Dependent on ExperiencePortsmouthWe are currently assisting our client, a well-established family-owned business, in recruiting a Service and Parts Advisor to join their friendly team in their Portsmouth depot. The client, who have just celebrated their 32nd year of trading, are highly invested in their candidates and...
-
Hgv Service Advisor
7 days ago
Portsmouth, United Kingdom Accord Resourcing Full timeOur client - HGV dealership has a fantastic opportunity for a Service Advisor /HGV Service Advisor / Automotive Service Advisor to join their Service Team in Portsmouth to deliver a high standard of service to all their customers. You will be a key member at the heart of our operation. This is a busy hands-on role, which offers wide range of duties such as...
