Breakfast Supervisor

Do you love taking care of people? Are you a natural born "morning person"? Can you organise & multi-task with ease?

Then come and join the Wisteria Family here at the **No1 hotel on TripAdvisor **in **Rutland**

We are looking to recruit a Breakfast Supervisor to join our growing hotel team.

This person would act as the morning "Hotel Supervisor on Duty", covering both the breakfast service & Reception early duties. The main responsibilities of the Breakfast Supervisor position would include:

- Opening & running the breakfast shift (setting up the breakfast buffet, taking hot breakfast orders, taking & making hot drinks orders)
- Completing the hotel "opening checklist"
- Making a brilliant first impression when welcoming guests for breakfast
- Supervising & directing any other breakfast team members on shift
- Remembering and logging guests breakfast preferences i.e. hot drink orders etc
- Leading the breakfast team in anticipating guests needs & finding ways to make their stay memorable
- Leading the breakfast team in personalising guest service according to the purpose of their stay
- Being an ambassador for our beautiful county, educating our guests on what to see & do whilst staying with us
- Preparing cold buffet items ready for the next day
- Answering the phone (both external & internal calls)
- Processing guest check outs at Reception
- Dealing with guest queries & requests
- Communicating relevant information to other departments within the hotel
- Helping with lunch service when required
- Servicing daytime meetings & events food & drink when required
- Be the Fire Marshall on duty & deal with any activation of the fire alarm

Competitive rate of pay on offer + tips & pro-rata 28 days holiday per year (including bank holidays).

**About the Hotel**

**Job Types**: Full-time, Permanent

Pay: Up to £12.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Flexitime

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Application question(s):

- Are there any days of the week that you would not be available to work?
- Would you be open to working more hours if they were available? If so, how many would you like and would you be open to working in other departments of the hotel?

**Experience**:

- Restaurant experience: 1 year (preferred)
- Reception: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person