Restaurant Waiter

2 weeks ago


London, United Kingdom House of Commons Full time

Positions
- 2

Band / Grade
- CGD2

Salary
- £24,457 per annum

Contract Type
- Permanent

Working Pattern
- Full Time

Location
- On-site (Parliamentary Estate)

Leave entitlement
- Starting at 30 days per annum, pro-rata

Closing Date

18th June 2023 at 23:55

Interview Date(s)
- Interviews dates to be confirmed.

Additional File
- House of Commons Benefits and Support (1).pdf**House of Commons**

The House of Commons a unique and exciting place to work right at the heart of the UK's thriving democratic system.

Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.

**Staff Benefits**

In addition to your salary, we offer an attractive range of benefits including:

- 30 days’ annual leave, pro rata (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 27%.
- Interest free season ticket loan and bicycle loan.
- Excellent ‘In-House’ and external training for professional and career progression (either within the catering service or elsewhere in Parliament).
- 5 over 6 day working shift patterns with Sundays and all Bank Holidays off.
- ‘Star Awards’ staff recognition scheme.
- Access to our confidential Employee Assistance Programme with a 24/7 helpline.

**Introduction**

Catering Services sit within the In-House Services and Estates team and are responsible for the efficient operation of the House of Commons catering facilities within an agreed financial framework. Catering Services at the House of Commons promotes a culture that adheres to the highest ethical standards across all areas of our business. Our commitment to excellence in all we do, combined with a desire to understand, and fulfil our guests’ requirements translates into our customer experience.

**The Role**

We are looking for an enthusiastic individual to deliver an excellent guest dining experience; to provide exceptional care and give a polished and professional service, exceeding our customers’ needs and expectations.

**Skills and Experience**
- Experience of delivering excellent customer service with the ability to respond quickly to the needs of different groups of people.
- Experience of delivering a high standard of service in line with the objectives of a business in a diverse environment of customers and other stakeholders.
- Ability to work successfully within a team demonstrating a flexible approach; understands the team goals and objectives; offers help to team members and responds willingly to requests for help.
- Able to demonstrate excellent personal organisation skills, ability to work independently, and willingness to continually learn and develop.
- Experience operating a traditional Barista coffee machine.

**Next Steps and Additional Information**

More information on the role and the full criteria can be found in the Job Description.


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