Customer Service Specialist

5 months ago


Altham, United Kingdom The Senator Group Full time

**Customer Service Specialist**

Based at **Altham**, Nr Burnley

Negotiable Salary + Company Benefits.

We are currently recruiting for an experienced, enthusiastic **Customer Service Specialist** to work as part of our Customer Service Team based at our Global HQ in Altham. You will be responsible for dealing with a wide range of customers, handling everything from, general enquiries, sales order entry through to a full office installation; ensuring high levels of customer service are achieved at all times.

**The Role**:

- Establishing and maintaining a strong professional relationship with external sales teams and customers.
- This role provides the link between, external sales team, customers, suppliers, and internal departments
- Completing all relevant paperwork and administration.
- Other ad hoc duties as required.

**The Person**:

- Previous Customer Service experience working within a fast paced office environment.
- Experience of excel / order processing with high levels of accuracy and concentration.
- An excellent telephone manner, polite, friendly and informative.
- Able to react quickly to all customer enquiries and offer solutions.
- Excellent verbal and written communication skills.
- Computer literate with strong IT skills.
- A professional approach needed to deal with complicated situations but to remain calm under pressure.

**Working Hours**: Monday - Thursday 9am-5pm & Friday 9am - 2:30pm.

**Benefits Include**:

- Contributory Pension Scheme
- 24 days’ holiday (plus Bank Holidays)
- Ongoing Personal Development
- Personal Company Medical Plan
- Bright Ideas Scheme
- Cycle to Work Scheme
- Employee of quarter / Year Award
- Free Life Assurance
- Family Fun Day
- Social Events
- Free Parking



  • Altham, Lancashire, United Kingdom Maintech Recruitment LTD Full time

    Job Opportunity in Water Treatment SectorWe are working with a leading national business in the water treatment industry, renowned for their excellence and commitment to customer service and technical expertise.With a rich history spanning over 100 years, this company has established itself as a leader in the sector, delivering high-level service and...


  • Altham, Lancashire, United Kingdom Maintech Recruitment LTD Full time

    Job Opportunity in Water Treatment SectorWe are working with a leading national business in the water treatment industry, renowned for their excellence and commitment to customer service and technical expertise.With a rich history spanning over 100 years, this company has established itself as a leader in the sector, delivering high-level service and...


  • Altham, Lancashire, United Kingdom Maintech Recruitment LTD Full time

    Job OpportunityWe are working with a leading national business in the water treatment sector, renowned for their expertise and commitment to customer service and technical excellence. With a rich history spanning over 100 years, they have established themselves as a trusted partner in the industry.The company prioritizes uninterrupted high-level service,...


  • Altham, Lancashire, United Kingdom Maintech Recruitment LTD Full time

    Job OpportunityWe are working with a leading national business in the water treatment sector, renowned for their expertise and commitment to customer service and technical excellence. With a rich history spanning over 100 years, they have established themselves as a trusted partner in the industry.The company prioritizes uninterrupted high-level service,...


  • Altham, Lancashire, United Kingdom RLC Group Full time

    Job DescriptionReporting to Manufacturing Management, the Manufacturing Engineer will be accountable for delivering complex components and multiple processes across value streams to meet customer requirements.The successful candidate will be responsible for supporting the delivery of engineering capability to meet customer needs, working closely with...


  • Altham, United Kingdom Enter Engineering Full time

    Job SummaryWe are seeking a skilled Manufacturing Engineer to join our team at Enter Engineering. As a key member of our operations team, you will be responsible for delivering complex components and processes that meet customer requirements.Key ResponsibilitiesLead technical projects to develop efficient production solutions.Ensure product quality and...


  • Altham, United Kingdom Enter Engineering Full time

    Job SummaryWe are seeking a skilled Manufacturing Engineer to join our team at Enter Engineering. As a key member of our operations team, you will be responsible for delivering complex components and processes that meet customer requirements.Key ResponsibilitiesLead technical projects to develop efficient production solutions.Ensure product quality and...


  • Altham, Lancashire, United Kingdom RLC Group Full time

    Job DescriptionReporting to Manufacturing Management, the Manufacturing Engineer will be accountable for delivering complex components and multiple processes across value streams to meet customer requirements.The successful candidate will be responsible for supporting the delivery of engineering capability to meet customer needs, working closely with...


  • Altham, Lancashire, United Kingdom Enter Engineering Full time

    Job Title: Manufacturing EngineerAt Enter Engineering, we are seeking a highly skilled Manufacturing Engineer to join our team. As a key member of our operations team, you will be responsible for overseeing the delivery of complex components and processes to meet customer requirements.Key Responsibilities:Lead technical projects to deliver efficient,...


  • Altham, Lancashire, United Kingdom Enter Engineering Full time

    Job Title: Manufacturing EngineerAt Enter Engineering, we are seeking a highly skilled Manufacturing Engineer to join our team. As a key member of our operations team, you will be responsible for overseeing the delivery of complex components and processes to meet customer requirements.Key Responsibilities:Lead technical projects to deliver efficient,...


  • Altham, Lancashire, United Kingdom Enter Engineering Full time

    Job Title: Manufacturing EngineerAt Enter Engineering, we are seeking a highly skilled Manufacturing Engineer to join our team.Job Summary:The Manufacturing Engineer will be responsible for overseeing the delivery of complex components and processes to meet customer requirements. This role involves working closely with operations leaders and program...


  • Altham, Lancashire, United Kingdom Enter Engineering Full time

    Job Title: Manufacturing EngineerAt Enter Engineering, we are seeking a highly skilled Manufacturing Engineer to join our team.Job Summary:The Manufacturing Engineer will be responsible for overseeing the delivery of complex components and processes to meet customer requirements. This role involves working closely with operations leaders and program...


  • Altham, Lancashire, United Kingdom RLC Group Full time

    Job DescriptionReporting to Manufacturing Management, the Manufacturing Engineer will be accountable for delivering complex components and multiple processes across value streams to meet customer requirements.The ideal candidate will have a strong background in mechanical engineering and experience in manufacturing system design and simulation. They will be...


  • Altham, United Kingdom DX Network Services Limited Full time

    About the RoleWe are seeking a skilled Transport Operations Coordinator to join our team at DX Network Services Limited. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods and services across our network.Key ResponsibilitiesCoordinate transportation operations to meet customer demandsMonitor and manage...


  • Altham, Lancashire, United Kingdom RLC Group Full time

    RLC Group is a trusted partner in the aerospace industry, with a strong presence in the UK, Isle of Man, and Singapore. We are seeking a highly skilled Manufacturing Operations Manager to join our team.Key Responsibilities:Develop and implement strategic plans to improve productivity and efficiency in our manufacturing operations.Lead a team of engineers to...


  • Altham, United Kingdom The Senator Group Full time

    **Hospitality Coordinator** Based **Altham,** Nr Burnley. Negotiable Salary + Company Benefits. We currently have a fantastic opportunity for a highly organised, forward thinking Hospitality Coordinator to join our team, responsible for providing an exceptional hospitality offer to our customers, suppliers and guests at our head office showroom. You will...

  • Quality Administrator

    5 months ago


    Altham, United Kingdom RLC Group Full time

    RLC has been a trusted partner in the aerospace industry since 1955. _ - With operating facilities in the United Kingdom, Isla of Man, and Singapore, RLC is well positioned with the capability, technology and experience to deliver customer requirements. _ - The RLC Group of companies are relationship-based businesses. Our primary focus is customer service,...


  • Altham, United Kingdom The Senator Group Full time

    **Receptionist Hospitality Coordinator** Based **Altham,** Nr Burnley. Negotiable Salary + Company Benefits. We currently have a fantastic opportunity for a highly organised, forward thinking Receptionist Hospitality Coordinator to join our team, responsible for providing an exceptional hospitality offer to our customers, suppliers and guests at our head...

  • Parts Advisor

    5 months ago


    Altham, United Kingdom Lynch Truck Services Ltd Full time

    We have an exciting opportunity for an experienced Parts Advisor to join our team based in Accrington. Joining our team as a parts Advisor, your main task will be the efficient handling of customers parts enquiries and upselling of additional parts at every opportunity. You will need: - Good commercial vehicle knowledge - Truck & Trailer parts experience...

  • Ndt Operator Level 2

    4 months ago


    Altham, United Kingdom RLC Group Full time

    RLC has been a trusted partner in the aerospace industry since 1955. _ - With operating facilities in the United Kingdom, Isla of Man, and Singapore, RLC is well positioned with the capability, technology and experience to deliver customer requirements. _ - The RLC Group of companies are relationship-based businesses. Our primary focus is customer service,...