Switchboard Operator
7 months ago
To operate VDU consoles, incorporating an extensive internal and external directory, in order to manage calls. Ability to communicate with customers, visitors, colleagues and management effectively. Operators will be receiving sensitive and complex information which must be dealt with in an appropriate and sensitive manner. To receive and process requests for transport out of normal office hours.
To initiate pager numbers via the bleeps system when requested, for external and internal calls. In an emergency situation the Page Gate system is used To attend staff meetings and other information sharing events as required by departmental managers To make checks on lone workers across the Trust when requested and if necessary, action as required To lone work at times to meet the needs of the service To provide appropriate medical and non-medical staff with a replacement bleep in the absence of the line manager. To monitor security radio in the event of switchboard assistance. To also use the radio in the event of an emergency.
Departments are to be updated of any changes. In a major incident situation, the Switchboard Operator is expected to carry out the appropriate actions detailed in the Major Incident Plan and on their action cards, to include relaying messages and paging different disciplines by being a central point of contact. To maintain written records of action in the event of an Emergency or Major Emergency and to update contact records for those individually concerned in the Incident. The workload can be unpredictable at times, the Switchboard Operator is required to remain calm and focused interpreting the on-call rotas and paging.
To take details from the caller and pass onto relevant service within this hour. To work from home, when required, in line with the needs of the service.
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Switchboard Operator
6 months ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeWe are looking for a part time Switchboard Operator to join our team to work the following hours: - Week One & Two Friday Saturday 06:00 - 14:00 06:00 - 14:00 All shifts are inclusive of 2x30 minute unpaid breaks. You must be able to work well as part of the team as well as on your own initiative. You will be required to take part in the cover of Bank...
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Switchboard Operator
6 months ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeWe are looking for a part time Switchboard Operator to join our team to work the following hours: - Week1 Wednesday 14.00.22.00 and Saturday 14.00.22.00. Week 2 Thursday 14.00.22.00 Saturday 14.00.22.00. All shifts are inclusive of 2x30 minute unpaid breaks. You will be required to take part in the cover of Bank Holidays as and when required as well as...
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Switchboard Operator
7 months ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeWe are looking for a part time Switchboard Operator to join our team to work the following hours: - Week One & Two FridaySaturday 06:00 - 14:00 06:00 - 14:00 All shifts are inclusive of 2x30 minute unpaid breaks. You must be able to work well as part of the team as well as on your own initiative. You will be required to take part in the cover of Bank...
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Bank Switchboard Operator
4 days ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeThe Health Records Service has an exciting opportunity for some keen, enthusiastic staff members to join our busy Switchboard Bank on a permanent basis to cover sickness, annual leave and vacancy shifts working days/nights and/or weekends, therefore, flexibility is expected. This role requires excellent verbal communication skills with staff, patients and...
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Bank Switchboard Operator
6 months ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeThe Health Records Service has an exciting opportunity for some keen, enthusiastic staff members to join our busy Switchboard Bank on a permanent basis to cover sickness, annual leave and vacancy shifts working days/nights and/or weekends, therefore, flexibility is expected. This role requires excellent verbal communication skills with staff, patients and...
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Switchboard Supervisor
6 months ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeThe post holder will be responsible for the day-to-day management of the Switchboards 24/7 service for The Royal Wolverhampton NHS Trust. The Switchboard service provides front line contact to the public and staff as well as providing a quick response to emergency situations. To manage own workload ensuring the continuity of the service and that of others as...
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Communications Operator
6 months ago
Wolverhampton, United Kingdom University of Wolverhampton Full timeThe Facilities Information Hub are looking for an experienced and enthusiastic team member to join the Facilities & Support Services Team in the role of Communications Operator. **This is a full-time post 37 hours per week over 5 days (Monday to Friday, mornings and afternoons)**: The Facilities Information Hub are looking for an experienced and...
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Security Officer
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Concierge Bank
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Support Services Administrator
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Security Officer
7 months ago
Wolverhampton, United Kingdom Owen Payne Recruitment Service Ltd Full timeWe are looking for an experienced **Security Officer to work for our client based in Wolverhampton, WV5 area**. The purpose of the role is to manage people and vehicle access/egress on the client site, operate CCTV systems to ensure compliance with the CME CCTV policy **Responsibilities**: - Asset management (monitor CME alarm & CCTV systems, book bulk...
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Technical Project Coordinator
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Deputy Health Records Supervisor
7 months ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeTo assist the Health Records Supervisor with the day to day operational 24/7 supervision of the Scanning Bureau, Health Records Library, to work across these areas as a working supervisor ensuring demands are met within deadlines To monitor and ensure all scanning work carried out is completed within agreed timeframe and quality checked in accordance with...