Customer Service Associate
4 days ago
**About Us**
Bagport UK Ltd is a leading business partner at Bristol Airport. Our services include Baggage Trolley Management, Lost Property, MailandFly and Wrapping and Weighing. Our aim is to provide the best quality passenger experience to all customers using any of our services. The team it is currently going through an exciting period of growth and consequently a number of flexible vacancies have arisen for Customer Service Associate roles.
**The role**
**Job description and responsibilities**
As Customer Service Associate your responsibilities may include:
- Collecting trolleys and filling up trolley bays
- Providing a luggage wrapping service
- Provide Porter Services for passengers
- Collecting Mail & Fly items from security search and entering onto a database
- Collecting and logging lost items onto a database
Further details and merits of the interesting opportunities we are offering will be discussed at the interview stage.
**Why work for us?**
The development of our employees at Bagport is paramount. To support this, we offer:
- £500 starting bonus
- £10.75/hr (double time on bank holidays)
- 25 days annual leave (per annum) plus bank holidays
- Training to support you in becoming an excellent Customer Service Associate
- Significantly discounted bus fares travelling to and from nearby cities (Bristol, Weston-Super Mare etc)
- 20% discount at some outlets in the airport
- Free parking at Bristol Airport
**Essential**:
- Good written and verbal English skills
- Basic IT skills
- You must be physically able as the role involves periods of walking and manoeuvring of baggage trolleys
**The nice to have**:
- Experience in a similar Customer Service environment
- Experience of using credit card machines (although training will be provided)
We’d love to hear from you if you are enthusiastic, a team player, and have excellent inter-personal, listening and communication skills.
Security checks including DBS and referencing are required for these roles and a 5-year checkable work history.
**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week
**Salary**: £10.75 per hour
Additional pay:
- Signing bonus
**Benefits**:
- Employee discount
- Flexitime
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
Ability to commute/relocate:
- Bristol, BS48 3DY: reliably commute or plan to relocate before starting work (required)
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