Product Owner
3 weeks ago
**Details**:
**Reference number**:
- 276224**Salary**:
- £38,469 - £41,480**Job grade**:
- Senior Executive Officer**Contract type**:
- Permanent**Business area**:
- DWP - Digital**Type of role**:
- Digital
- Information Technology**Working pattern**:
- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:
- 2Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- This role will be based in Blackpool, Manchester or Newcastle. Please find further information on the Corporate hub locations here.About the job
**Job summary**:
**Are you someone who has excellent stakeholder management and problem solving skills?**
**Would you enjoy the opportunity to actively seek improvements and identify solutions to products?**
**If you’ve always wanted to work in the exciting and rewarding world of DWP Digital this role could be exactly what you have been looking for.**
As you’ll see from the Essential Criteria, we are looking for Product Owners who are enthusiastic with aptitude and interest in digital, the technical requirements you can learn on the job through structured learning and collaborating with experienced, highly knowledgeable colleagues.
DWP Infrastructure Services (Networks) is responsible for managing a range of Network Services and Products. Working in collaboration with a range of internal and external partners, stakeholders and customers we ensure the operational stability, availability and quality of DWP Networks.
Our key areas of responsibility are to provide a robust and resilient infrastructure network to colleagues and customers in 850+ sites across the DWP estate through our Wi-Fi, WAN and LAN solutions providing reliable and flexible access wherever and whenever needed, maintaining the highest levels of security at all times. Using a wide variety of tools, we are constantly assessing Network services within the On-Premise Hosting Data Centres and Secure Digital Exchange (SDX) integration with Cloud Service Providers to provide a secure, resilient service to our users.
**Job description**:
- Provide Strategic Direction for your product maintaining an effective Product Roadmap in conjunction with Senior Engineering Leads.
- Provide effective leadership by ensuring colleagues and stakeholders have a clear understanding of objectives, activities and timeframes. Role-model commitment and behaviours in the role.
- Working to the Senior Product Owner you will be an intrinsic part of the Management team working with other Network Services Product Owners as well as the engineering leads and principal Network engineers.
- Provide direction to the successful resolution of problems ensuring new practices and procedures are delivered to improve performance.
- Maintaining influential, positive, productive relationships across Network Services stakeholders.
- Provide reports of Service performance to the Senior Infrastructure Engineer and other senior leadership members from Digital, reporting against agreed Key Performance Indicators and via the relevant reporting channels and forums.
- Management, tracking and reporting of service area budgets ensuring effective monitoring and control to safeguard against breach of contract and non-compliance.
- Management of Continual Service Improvement Plans.
- Ownership of service/solution Key Performance Indicators, ensuring performance against best practice.
- Monitor and manage incidents, problems and changes raised by users including resolution actions.
- Oversee the management of the risk register for individual technical area, ensuring appropriate reporting and mitigation plans and actions are implemented.
**Person specification**:
- The essential criteria are outlined in the selection process details.-
**Behaviours**:
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Leadership
- Working Together
- Changing and Improving
**Technical skills**:
We'll assess you against these technical skills during the selection process:
- Problem Management
**Benefits**:
- An employer pension contribution of up to 27% For further information please click here.
- Annual leave rising up to 30 days, (based on your working pattern).
- Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
- Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring.
- An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that
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