Credit Controller
7 months ago
**Credit Controller - New permanent role - Based near Glasgow**
**Monday to Friday - 40 hours - 9am - 5pm/ Hybrid working model (1 or 2 days in office per week)**
Superb opportunity to join a growing organisation with sites across the UK as a Credit Controller with a remit covering multiple group companies/clients.
Reporting to the Credit Control Manager, this is a highly varied role and you will be responsible for day-to-day **Credit & Collection** duties focusing on key accounts reporting into the senior management team. Your remit will also include
- Proactively contact customers, primarily by telephone, in regard to payments to ensure invoice processing and payment has been scheduled; plan and prioritize customer calls regularly to maximise collections on the largest open invoices.
- Maintain on relevant systems collector call and invoice logs with status updates and follow up details.
- Work with Stakeholders and/or Team Leader to determine when accounts should be placed on hold.
- Monitor all allocated accounts placed on hold, release orders once payment is received, or when appropriate evidence is secured.
- Liaise with any outsource collection teams and internal staff allocated to co-ordinate dealings with outsource collection teams.
- Allocate credits on a regular basis in consultation with: Accounting and Reporting Dept, Customer Services and the customer.
- Raise manual invoices periodically and run statements and reminders when required.
- Log, review and monitor customer complaints, copy invoice requests.
- May assist in the training of new employees joining the Finance Dept as required.
- Various ad hoc responsibilities as assigned by Finance Manager.
- Experience of working in a credit control department
- Excellent communication skills and good team working skills
- Experience of working in a fast-moving environment with the ability to work under pressure
- Experience of ORACLE preferable
- Sound working knowledge of Microsoft Excel and Word
- Practical and flexible approach to work
**Benefits**:
- Bonus/Company events/ Company pension/ Life insurance/ On-site parking
Status: Permanent
Rate: Highly competitive salary & superb benefits package
Location: Glasgow
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