Microsoft Csm

At TD Synnex we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required.

We value the difference that you bring and offer a culture for you to thrive and succeed.

This is a fantastic opportunity to join an exciting, fast-paced industry in a caring, nurturing and motivational culture that allows for true personal advancement and career progression.

We can offer you:

- A value-based culture - all of our employees live by our shared core values which in turn brings everyone together in a collaborative culture with a real sense of community.
- We can offer you access to an online learning portal assisting you in progressing and developing your skill set further.
- Outstanding benefits package including private healthcare, matched pension, holiday purchase scheme, increased holiday entitlement with service, enhanced Maternity leave and additional 'moments that matter' paid time off
- Bench-marked salary and progression paths.

**Job Purpose**:
Internal co-owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities

Key account management for defined set of mid sized partner across the TD SYNNEX portfolio; incentivised based on total portfolio

**Responsibilities**:

- Maximizes call potential and outcomes using a number of different sources to gain information on customer
- Generate new business opportunities by planning outbound calls to customers
- Have a conversation with customer around a solution/product area
- Offers recommendations to enhance the value proposition by collecting information from the customer to understand the business requirements
- Achieve monthly/quarterly Revenue and Margin targets for the aligned customer/ segment
- Builds excellent customer relationships through proactive engagement
- Develops partner relationship (incl. account planning, cross-selling etc.)
- Attainment of Key Performance Indicators (KPI's) such as daily talk time and outbound calls
- Identify project opportunities and engages with BDM/ISS if specific product/ vendor knowledge is required
- Engages in active inside selling and "intelligent project fishing".
- Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated and ensure active closure of opportunities
- Ensure TD SYNNEX maintains service levels agreements with customers
- Proactively develop relationships with key internal and external contacts
- Ensure CRM system is well maintained and provides correct customer information

**Knowledge Skills and Experience**
- 3+ years of relevant professional experience in sales
- Very good product knowledge
- Excellent sales skills and a proven track record
- Numerate with good attention to detail
- Priority management and planning skills
- Effective Communication Skills
- Very good relationship building
- Working knowledge of Microsoft Word, Excel, Outlook
- A knowledge of product set would be desirable but not essential
- IT industry knowledge would be desirable but not essential
- Fluent spoken and written knowledge of English

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**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for