Floor Walker

**IT Floor Walker**

Our client, a leading global supplier for IT services, requires IT **Floor Walkers **to be based at their client’s office in **Halewood, UK.**

This is a fully office-based role.

This is a **6+ month** temporary contract to start asap

Day rate: Competitive Market rate

**Job Purpose**

The IT Floor Walker role is a critical support role where the associate would be responsible for providing technical support and assistance to the production team for any IT hardware and software issues.

**Key Responsibilities**

This role will be responsibilities for L1 Support activities as mentioned below.
- Support & configuration of barcode scanners (ex. Datalogic, Motorola, Honeywell hand held, Intermec etc.).
- Support & configuration of barcode printers for Shop Floor and Office (ex. Zebra, Printronix, Intermec etc.).
- Support & configuration of any printer (non barcode) on shop floor and in office like HP.
- Support & configuration of smart devices such as MX2 / Motion and Dell Tablets for work-stations.
- Support & Configuration of PC's (Critical Shop Floor and Office).
- Co-ordination with towers team (AM (MES, SAP), NW, DCH, EUS) for End user related activities.
- Support and Configuration of line side devices, HMIs/ MRTs, Dell Tablets/Touch Pads etc.

**Key Requirements**
- Basic computer hardware knowledge.
- Should be able to check / monitor server status and system health, event screening, etc.
- Basic knowledge of Windows Server.
- Analytical, reasoning and basic troubleshooting skills.
- Knowledge on Manufacturing Shop Floor Devices like Printers, Barcode Scanners, HMIs/ MRTs etc.
- Basic knowledge of Network and device troubleshooting, etc.
- Basic knowledge of ITIL process.

**Special working conditions**
- 4 on, 4 off 12-hour shift work.

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £150.00-£250.00 per day

**Benefits**:

- Flexitime

Schedule:

- 12 hour shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability

Work Location: In person