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Streetworks Administrator

4 months ago

StocktononTees, United Kingdom Pertemps Newcastle & Gateshead Full time

Streetworks Administrator
Stockton
Ongoing contract
Paying up to £9.78 per hour
Full time, between 8:30am - 4.40pm Monday to Friday
Key Responsibilities
" Ensure full compliance with New Roads and Street Works Act (NRSWA) and Traffic Management Act (TMA)
" Serving and maintaining notices and permits within the relevant timescales in order to meet the works programme
" Managing the opening and closure process on all notices and permits including registration of reinstatement measurements
" Issuing of daily/weekly reports to ensure compliance with NRSWA & TMA
" Building and maintaining relationships with colleagues, Service Providers and Local Authorities
" Processing of daily whereabouts for works which have started and stopped
" Liaising with Work Initiators, Service Providers and Local Authorities to ensure works carried out in line with everyone's requirements.
" Handle day to day enquires
" Overflow call taking, for loss of supply calls, during busy periods of call volumes, major incidents and on a regular rota basis
Key Competencies
" Good communicator and team player
" Strong IT Skills (Excel, Outlook, Word)
" Good Interpersonal skills
" Good Customer Service Skills
" Able to manage deadlines and prioritise workload
" Time management skills
Qualifications and Attributes
Essential Skills
" GCSE English Grade C or above
" Customer Service Experience
Desirable Qualifications or Experience
" Working in an office environment