Receptionist/administrator

7 months ago

Fermanagh District, United Kingdom Manor House Marine & Cottages Ltd Full time

Job Overview:
This is a permanent position offering 2 days per week (Monday - Friday; 9am - 5pm) November - February and 2/3 days per week (including alternating weekends; 9am - 5.30pm) March - October.

**Overall purpose of the job**: To operate our front desk and to perform a variety of administrative and clerical tasks. Ensuring that the Reception Area and any other areas under your charge are maintained to a standard expected by Customers and Manor House Marine & Cottages and that Customers receive the standard of service they expect, while also ensuring all transactions are conducted promptly and accurately and all monies are brought to account and all customer requirements are met promptly, efficiently and

**Key Activities**:
Deal with arrival & check-in of customers

Maintain a safe/secure work environment and the presentation of our reception area

Receive and sort deliveries; Price new stock and organise shop displays

Maintain and deal with payments

Develop effective working relationships

Display customer care skills

Prepare customer accounts and deal with departures/ check-outs

Maintain a computerised booking system by entering data; retrieve data from the system, print, collate and distribute documents as necessary.

Store, retrieve and supply information ensuring confidentiality and respect GDPR at all times.

**In addition to the above duties you may be required from time to time, at the discretion of the Manager to complete other duties within your capabilities.**

**Requirements and skills**
- Work experience as a Receptionist, Front Office Representative or similar role would be helpful; however full training provided.
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Solid written and verbal communication skills
- Excellent organisational skills
- Multitasking and time-management skills, with the ability to prioritise tasks

**Responsibility for others**: To ensure that as an employee of Manor House Marine & Cottages all duties are carried out in a safe and responsible manner by observing and adhering to all company policies and procedures thereby not endangering ones own or another’s health and safety, nor bringing the reputation of the company into disrepute.

**Job Types**: Part-time, Permanent

Pay: £88.00 per day

Expected hours: 14 - 22.5 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Receptionist

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