Night Auditor/receptionist

2 weeks ago


London, United Kingdom The Lanesborough Hotel Full time

**Night Auditor**

We are looking for an enthusiastic and passionate individual to join our fantastic Front Office team.

As a **Night** **Auditor **you will be the welcoming face of the hotel ready to create the perfect first impression; always ready to provide exceptional service in a professional and efficient manner. We constantly strive to connect with our guests, aiming to create the environment of home - in essence their true London Residence. You will be key to creating memorable moments by efficiently communicating guest preferences and relevant information with every department. You will be a great team player with a real passion for exceptional customer service.

The role will be required to cover various shifts and assist throughout the Front Office as needed.
- Previous experience within Front Office in a 4* or 5* establishment is essential and experience in the luxury London market would be preferred.
- Excellent command of the English language and a second language would be preferred
- Immaculate grooming standards
- Show drive for Excellent Customer Service
- Ability to work on own initiative is essential
- Knowledge of Opera system would be preferred

In return we offer fantastic industry leading rewards and benefits (Conditions apply):

- Dental and Optical Benefits
- Season Ticket Loan
- Private Medical Insurance
- Meals on Duty
- Enhanced Pension Scheme
- Tailored Uniforms
- Cycle Scheme (Loan to Purchase)
- Dry Cleaning (Non Uniformed Ambassadors)
- Training & Development Plans
- Social Committee Activities
- Training Fund Assistance
- Awards & Recognition Programs

**The Lanesborough**

With its enviable location at the heart of London, in prestigious Knightsbridge, and panoramic views of Hyde Park, **The Lanesborough** has been awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards.

The Lanesborough captures the sense of a grand residence and offers 93 guest rooms, including 43 suites, and a personal butler service for all guests. Oetker Collection manages the hotel, they have the most inspiring selection of masterpiece hotels in the world. Oetker Collection embodies the finest of traditional European hospitality. These elite luxury hotels are strung together like pearls on a chain. Each is one-of-a-kind, unified by a desire to deliver the very best of life.

**Eligibility**

**Job Types**: Full-time, Permanent

**Salary**: From £26,000.00 per year

Schedule:

- 8 hour shift

Work Location: One location

Reference ID: FORAN


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