Credit Controller

3 weeks ago


Ireland, United Kingdom Tate Full time

**Credit Controller**
9 month initial assignment
Monday to Friday - 9am to 5pm
£10.71 per hour
Location - Hybrid role - 2/3 days in the office in Belfast
Equipment provided for this role

**Role outline**:
We have a very exciting new opportunity working for one of our clients. We are looking for someone with experience of Credit Control or Accounts, and a keen interest in developing within this well-established organisation. This will be a Hybrid working positionworking full time hours on a temp contract for 12 months. This organisation which is currently recruiting will also be providing all necessary equipment for the work.

**Job details**:

- Contacting customers when payment is overdue, monitor accounts and proactively engage with customers, providing a high level of customer service and finding the best ways to recover payment for bills; offering advice and flexible repayment plans in accordancewith customers ability to pay.
- Helping us deliver on our regulatory obligations, especially in relation to vulnerable customers by ensuring our debt recovery policies are kept updated and followed compliantly; deliver within agreed SLAs and timeframes.
- Actively engaging in projects and business improvement initiatives
- Analysing data, updating monthly reports and KPIs and providing regular reports and updates to management team to ensure individual and team objectives are met.
- Actively engaging with other colleagues and customers to manage customers accounts, resolve queries and respond as required.
- Reviewing and following up on internal queries from other departments within the business.
- Working with the Customer Service team to provide telephone support at times, dependent on business needs, to ensure our customer service levels and targets are maintained

**Skills and Experience**:

- Experience of working in a credit control or customer accounts environment where you will have worked directly with customers to resolve queries and recover payments due.
- Be organized and have exceptional attention to detail with the ability to produce consistently accurate work.
- Negotiation skills

Tate is acting as an Employment Business in relation to this vacancy.


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