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Hotel Receptionist

4 months ago

Portstewart, United Kingdom Anchor Bar Complex Full time

Due to continued growth, we are seeking to appoint a receptionist to our team.

**Purpose**: Welcome guests, check guests in and out of the hotel, deal with guest queries, and provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.

**Key Requirements**:to promote high standards of customer service and meet and greet all customers and guests. Have excellent knowledge of our drinks, cocktails, wines, and spirits and always represent the Anchor Bar in a positive light

**Essential requirements**
- Must have 5 G.C.S.E’s or equivalent grade C or above, and must include maths and English
- At least 1 years’ experience in a customer-facing role
- Good knowledge of Microsoft Office
- Attentiveness and patience with customers
- Excellent presentation skills
- Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shift

**Desirable but not essential**
- Level 3 qualification in relevant discipline

**Job Type**: Part-time
Part-time hours: 12-24 per week

**Salary**: £6.83-£10.00 per hour

**Benefits**:

- Company pension

Work Location: One location