Customer Support Executive
4 weeks ago
**The Role**
Are you a customer-centric individual with an appetite for helping others succeed? Do you have a proven ability to build strong and lasting relationships with clients and thrive on working to important company targets? If so, we have an exciting opportunity for you.
Join Big Business Events in our mission to support business owners in achieving their goals.
**Key Responsibilities**:
Host important discovery and onboarding meetings with customers by zoom.
Proactively manage the booking of customers to our events.
Deliver on event-attendance targets.
Ensure our clients have the greatest experience in their journey.
Support clients with any requirements and do whatever it takes.
**The Company**:
Big Business Events have been helping Business Owners, Entrepreneurs and Celebrities build, grow, and scale the business of their dreams since 2016. We have a friendly, vibrant and relaxed working environment and celebrate successes together as a team.
Founded by Internationally renowned speaker and business coach Adam Stott (Forbes Coaches Council, Rich House Poor House) we offer comprehensive online and in-person coaching programs and events to business owners at every level of the business journey.
**The Person**:
Confident, engaging and bubbly
Has an 'above and beyond' nature when delivering support to clients and team-mates.
Thrive on meeting targets.
Excel in communication - phone, digital and zoom.
Super organised.
**Job Types**: Full-time, Permanent
Pay: £28,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Application question(s):
- This role requires lots of zoom and phone calls in helping our hundreds of business owners. Its fun and rewarding. But you must be confident and have a strong work ethic and be experienced in hosting such calls. Administration is a smaller part of the role. Please describe why this is 'you' and explain your past experience in this area?
**Experience**:
- client service / zoom / phone: 3 years (required)
Work Location: In person
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